Embarkation was to say the least chaotic, headless chickens come into mind.
However we got on board and started our holiday. Have cruised before and this was the worst, not bad however and had we not cruised before our expectations may not have been so high.
Layout of ship is weird, if you dine in the Waldorf restaurant, we had no choice, you have to go past restaurant level, onto floor 9, and then back down to floor 8, not good for the less agile diners, or wheelchair users.
We didn,t use any of the organsied excursions, but chose to do our own thing whilst on shore. This saved us as a couple well over £150.00, all similar excursions are available independantly onshore. You have been warned.
When going ashore in Andalsnes, the exit was on level 5, the gangway was VERY steep, therefore less mobile people struggled to get off, causing huge congestion. In my mind it was Dangerous! People wanted to get off to catch their excusion buses or trains and were getting frustrated. It took the crew a long while to get passengers off, until they decided to open a door on level 3. This should have been done in the 1st. instance.
The staff seemed to be in a complete panic as to what to do.
All of the staff do their best, but sometimes their poor English language makes it difficult to get understood. All in all not a bad cruise, they do their best to keep your holiday pleasant, entertainment quite amatuerish, but I suppose you do get what you pay for. This is not P&O or Cunard.
Doubful if I will use this company again
Cabin OK, bed comfy, decent sized picture window, cleaned well each day. Good sized shower room and