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Always wanted to see Alaska. Decided on the Norwegian cruise because of the great extras. Had the beverage package, which was really great. Check in lines unbelievable. We were in 3 different lines for 2 hours. Really bad experience for the beginning of a vacation. I requested a porter for the luggage line and was told no. However the ship, staff, food and entertainment were good. Norwegian needs to get the check in problems fixed. Our cabin was a mini suite which worked out good, plenty of room and storage. Coffee in the morning looking out at beautiful scenery. Bathroom a good size. Our room steward was excellent. The ship was clean. Staff very friendly. The food was excellent at the buffet and in the Azura dining room. However, the buffet gets really crowded on the excursion mornings. No place to sit. The entertain was good and we could always find a seat in the theater.

Alaska May 13 - May 20, 2017

Norwegian Jewel Cruise Review by JerrieB

3 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Alaska
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
Always wanted to see Alaska. Decided on the Norwegian cruise because of the great extras. Had the beverage package, which was really great.

Check in lines unbelievable. We were in 3 different lines for 2 hours.

Really bad experience for the beginning of a vacation. I requested a porter for the luggage line and was told no.

However the ship, staff, food and entertainment were good.

Norwegian needs to get the check in problems fixed.

Our cabin was a mini suite which worked out good, plenty of room and storage.

Coffee in the morning looking out at beautiful scenery.

Bathroom a good size. Our room steward was excellent. The ship was clean.

Staff very friendly. The food was excellent at the buffet and in the Azura dining room.

However, the buffet gets really crowded on the excursion mornings. No place to sit.

The entertain was good and we could always find a seat in the theater.
JerrieB’s Full Rating Summary
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 11038
We bid to upgrade the cabin to a mini suite.
It was great.
Deck 11 Inside Cabins, Suite Cabins