We are repeat Celebrity Aqua Class cruisers and like and appreciate the loyalty benefits.
However, we noticed a reduction of staff and services everywhere especially at Blu restaurant, Main Cafe, Aqua Class cabin cleaning, internet service and assistance, guest services, excursion desk, etc. Evident that cabin attendants and restaurant waiters DID NOT have assistants to help them. Also no drink pool service staff. We felt that all the personnel were overworked, tired and could not possibly do the work of 2-3 people. General Cafe skimped on better food options and higher end fruits, vegetables and main courses. Quality and gourmet choices suffered
Makes $$$ cruising less attractive by cutting personnel services!!!!
Dated furniture, poor bedding uneven mattresses. Shower floor was unevenly grouted and
thus grounded. Often water leaked on the floor due to poor glass door quality.
Definitely needs new updates - esp for Aqua Class!!!