Holland America obviously don't read these reviews otherwise things would have improved by now - or perhaps they just don't care! My friend and I boarded the Noordam in Sydney and I was very much looking forward to the cruise experience - boy was I disappointed!
The ship looks very elegant from the outside but inside it looks like it was decorated by a retired Dutch museum curator - who wants to look at antiques in glass cases as you sail across the tropical blue Pacific? The decor generally is dark, heavy and outdated, and the air conditioning very patchy. It is good to be able to walk continuously around the deck, but It is impossible to do laps in either of the pools which look like they belong in Disneyland, with massive concrete leaping dolphins and Neptune's chairs..
I was VERY disappointed by the lack of interesting entertainment. The priority of the company seems to be to flog as much as they can - art works, jewellery, beauty treatments, exercise activities, the casino etc. Many 'talks' were just thinly veiled attempts to sell, sell, sell and these 'talks' often had the prime time slots while genuine talks or activities (eg. trivia) were on a 9am. 1pm. or 7pm. There was no one looking after the library and solo card players, scrabble players etc. had to make contact with like-minded people by writing their name and cabin number on a list on the unmanned library desk so they could find a partner.