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Norwegian Jade Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,011 Reviews

Freshly Refurbished Jade

Norwegian Jade Cruise Review by dmill2

1 people found this helpful
Trip Details
  • Sail Date: Apr 2017
  • Destination: Transatlantic
  • Cabin Type: Oceanview Picture Window

We chose this cruise because we live just south of Tampa and had yet to use this port since moving down here five years ago. We love transatlantic cruises and this was our first time doing it eastbound. The bonus for us was that the Jade had just gone through a refurbishment, and we wanted to see what had been done. Pictures of the old ship were not promising, but we were happy to see that NCL had given the ship a modern, neutral look which was easy on the eyes (none of that glitzy, tacky Carnival stuff). We were pleasantly surprised by the quality of the food on board. Typically, we ate at the buffet; we found a wide selection of food at first, but by the end of the first week, the menu seemed to become repetitive. We ate at the elegant Grand Pacific Dining Room a couple of times and we were impressed. In addition, we tried out O'Sheehan's once and enjoyed it also. Entertainment varied in quality - we made it to most of the shows. Our favorite entertainers were the stand-up comedian, the comic juggler, and Horizon (they did two Motown tribute shows). Though I'm not a fan of cruise production shows, I do give NCL credit for presenting fresher shows; "Elements" was a visual treat, but a bit long. NCL could do well to include more contemporary music in it's lounges to appeal to younger cruisers. The Jade offers nightly LGBT gatherings co-hosted by a crew member which is so nice to see. Our host, Johnny (from Colombia) did an outstanding job by engaging us with conversation and games. We liked the itinerary on this ship; we got to visit a couple new ports for us. My favorite of the new ports was Falmouth; we enjoyed our excursion to Land's End and St. Ives. Our most significant complaint about our cruise is when another tender collided into our tender during roughs seas at Falmouth. I was very disappointed that NCL did not show more consideration to the passengers involved by notifying them about what had happened and check to see if everyone was OK. I know that several passengers were injured and filed reports with NCL but have gotten no responses. Perhaps NCL needs to improve it's tender pilot training and safety procedures. Overall, it was a good cruise.

dmill2's Full Rating Summary
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Shore Excursions
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Cabin Review

Oceanview Picture Window
Cabin OC 5508

The refurbished cabin was clean and modern. We made good use of the new USB ports located throughout the cabin. The cabin was of average size, but met our needs. Our major complaint was the partition in the bathroom between the toilet and sink area. We had to walk sideways to access the toilet and be careful not to stub our toes on the sliding door.

Port & Shore Excursion Reviews

Fire Lake and Ribera Grande

It's a shame the weather was so cloudy because we missed out on some of the beautiful views we were supposed to see. I wish we could have eliminated the pineapple plantation stop so we could have spent more time exploring Caldeira. Velha. Though this tour's rated activity level was a 1, I think it should be rated a 2 .... there is a lot of walking.

View All 18 Fire Lake and Ribera Grande Reviews
Cobh (Cork)

The tour of the Rock of Cashel and Cahir Castle was nice despite the rain. Very scenic and impressive architecture.

This was a relaxing tour of Cornwall. This included some short stops near St. Michael's Mount and Land's End, followed by some time alone walking the streets of St. Ives. St. Ives was my highlight, a very photogenic seaside village.

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