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Noordam Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
832 Reviews

HAL should take more care to prevent spread of viruses on board !!!!!

Noordam Cruise Review by normie616

8 people found this helpful
Trip Details
  • Sail Date: Apr 2017
  • Destination: the South Pacific
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom

This review will not be lengthy but more to the point.Having completed our Sydney to Vancouver crossing from 8th April to 30th April ;I feel appropriate to comment on this ship

Firstly the Noordam is a beautiful ship and we could not see any signs of wear and tear and the ship was meticulously maintained in all aspects.Perhaps a couple of carpet sections worn that's about all; but who cares really

Food and entertainment all good.One area that did annoy me was the Lido area at night.Only open till 8pm is a joke if you are a late eater like ourselves.They usually only had 2 food stations open so queuing was the norm.That was okay in itself.The problem was you had to wait for food as they often did run out.The next problem was if you wanted more ;2nd's that is ; it was often too late as they would religiously shut down at 8pm

Not a huge issue ; but i do like my food and it was good on the Noordam;probably our preference for that extra touch was for the dining room

The Noordam had plenty of public areas and never an issue getting seating in whatever area.We loved the decor of this ship

Our cabin was at the stern on deck 5.A great experience with the ever present wake and our balcony was big ;cabin 5187 small problem with soot from the funnels stained some of our clothes but we did not put any t shirts or the like out on deck after this

People on board were great and we sat at different table each night usually 6-8 wouldn't do it any other way.Met Americans/Canadians/British people

Ports of call were good even though we had been to many before.We like the long sea days so this was not a problem for us

Embarkation was a breeze and as we boarded around 3pm in Sydney we walked straight on no one in front of us.Getting off at Vancouver was the same streamlined and efficient as well.

And now for the worst part ; something that has probably turned us off sea travel for a fair time I would say; maybe forever


The 1st day out from Sydney we noticed a steward coming out of the cabin diagonally opposite ours.The only point of difference was that he was wearing a face mask.This caused alarm bells to go off.Obviously quarantined

After a few days about it it was pretty obvious that MANY people on this ship were coughing and spluttering and being very casual about it.One woman coughing continuously on the open deck remarked to someone she was talking too "Yes I have a cough but so does half the ship ;so what she said" Great attitude to your fellow man

So in due course after everyone being so considerate and health conscious my wife and self finally came down with this Flu virus "A or B" as confirmed by the ships doctor ($1000 medical bill).Our only saviour was that we both got sick in the last week after leaving Honolulu.We were both confined to our cabin for 4 days and during that time i did not eat at all ;I was so ill.I can honestly say I had not been as sick since I had the Mumps when I was 20 years old.Both my wife and self are very fit people slim and exercise daily as well.

When we disembarked from the ship in Vancouver ;we were both very weak and my wife had developed Bronchitis which was bordering on Pneumonia after the Flu virus.We had to see a Doctor 2 days after we arrived as I thought we may have to cancel our Rockies tour.We saw the Rockies which was our highlight for 6 days

I guess my gripe with HAL is that this Flu virus had been on the ship for some time ;from NEw Zealand or before in it's Australian cruise season.How do I know this because 2 of the stewards told us so

I condemn HAL for not making passengers more aware of this spread and doing something about it.It was something that almost ruined our holiday and made us both very wary of venturing on a ship in the future.We are 67/68 by the way so not veterans yet!

I must be truthful and say I would have given the ship a "Very Good" review in Value for money except for our horrific experience with illness and yes we did have Flu shots before we left Australia;doesn't cover all strains

normie616's Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VB 5187

greta cabin with awesome views. Only issue no breeze on warm days as at end of ship Some soot from the funnels when ship travelling at lower speed

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