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I chose this cruise because of the length (8 days) and the Ports of Call (Grand Turks and Caicos; La Romana, Dominican Republic; Aruba; and, Cuaracao). If you are expecting a nice, shiny, new ship, the Carnival Splendor is not for you. She is ten years old and shows it. Embarkation was the smoothest I ever experienced with Carnival Cruise Lines. The ship left Port Everglades three hours late because we needed to take on fresh water. Really? Isn't that something you do before everyone is on board? The Muster Drill was a little chaotic, but it is required. Actually had my first dinner in the Gold Pearl Restaurant in Port Everglades due to the delay in departure. I had Cabin 8459, an aft cabin with a wrap around balcony. My television did not get any reception and it took Guest Services a whole day to repair that. By the way, that was the only problem Guest Services resolved of the four I had. More about that later. The food on the Lido was typical Carnival fare. Enjoyed most of it, except a Grilled Ham and Cheese Sandwich from the Deli. Disgusting! Make sure you visit the Burrito Bar and The BBQ. Most excellent. If you like bland pizza, the Pizzaria is for you. My favorite alcoholic beverage is a Cuba Libre. The secret to a good Cuba LIbre is to muddle the limes. I had to continuously request that the bartenders muddle the limes or I got a Rum and Coke with a lime on the side of the glass. Although my Room Steward was excellent, I only got my room cleaned once a day, with no turn down service at night. Others at my table at dinner were receiving both. I had to ask for a robe. There were none in my cabin. I did Room Service once. Excellent food and timely service. Except for one bartender that insisted on arguing with me about muddling the limes and the staff at Guest Services, the crew was fantastic, friendly and believed in good customer service. The food in the dining room was top notch. The staff at the excursion desk went up and beyond their normal duties. I recommend you take advantage of the Spa Services while on a Carnival Cruise. Well worth the extra cash. The Latin trio, the Latin Connection, played a variety of music and you could dance all night to their music. It was published in the Fun Times that they were playing in the Robusto Bar from 7:30 P.M. to Midnight on Thursday night. When I went down there at 7:30 P.M, a Private Event was there. I called Guest Services and was told the Private Event would end at 8:30 P.M, and the Latin Fiesta would start then. When I went down to the Robusto Bar at 8:30 P.M, the Private Event was still going on. When I went to Guest Services for an explanation, I was told the Latin Fiesta had been cancelled in lieu of the Private Event. In other words, the Guest Services Manager cancelled an advertised event that 100-150 guests would attend in a venue that would hold that many people, for a Private Event for 20 guests. I filed a formal complaint and was told the Guest Services Manager would speak to me specifically. No such conversation ever took place. I checked my folio and found I was charged for an In Room Beverage, a bottle of water. I never used this item. When I went to Guest Services to point this out, I was told it would be removed from my Folio. It was not. Don't get me wrong, I had a lot of fun on this cruise. Plus, this was the first time I cruised by myself. But, because of the problems with Guest Services, this was my least favorite cruise of the four I have taken with Carnival.

Good, but not perfect

Carnival Splendor Cruise Review by Zatarra

8 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Southern Caribbean
  • Cabin Type: Aft-View Extended Balcony
I chose this cruise because of the length (8 days) and the Ports of Call (Grand Turks and Caicos; La Romana, Dominican Republic; Aruba; and, Cuaracao). If you are expecting a nice, shiny, new ship, the Carnival Splendor is not for you. She is ten years old and shows it. Embarkation was the smoothest I ever experienced with Carnival Cruise Lines. The ship left Port Everglades three hours late because we needed to take on fresh water. Really? Isn't that something you do before everyone is on board? The Muster Drill was a little chaotic, but it is required. Actually had my first dinner in the Gold Pearl Restaurant in Port Everglades due to the delay in departure. I had Cabin 8459, an aft cabin with a wrap around balcony. My television did not get any reception and it took Guest Services a whole day to repair that. By the way, that was the only problem Guest Services resolved of the four I had. More about that later. The food on the Lido was typical Carnival fare. Enjoyed most of it, except a Grilled Ham and Cheese Sandwich from the Deli. Disgusting! Make sure you visit the Burrito Bar and The BBQ. Most excellent. If you like bland pizza, the Pizzaria is for you. My favorite alcoholic beverage is a Cuba Libre. The secret to a good Cuba LIbre is to muddle the limes. I had to continuously request that the bartenders muddle the limes or I got a Rum and Coke with a lime on the side of the glass. Although my Room Steward was excellent, I only got my room cleaned once a day, with no turn down service at night. Others at my table at dinner were receiving both. I had to ask for a robe. There were none in my cabin. I did Room Service once. Excellent food and timely service. Except for one bartender that insisted on arguing with me about muddling the limes and the staff at Guest Services, the crew was fantastic, friendly and believed in good customer service. The food in the dining room was top notch. The staff at the excursion desk went up and beyond their normal duties. I recommend you take advantage of the Spa Services while on a Carnival Cruise. Well worth the extra cash. The Latin trio, the Latin Connection, played a variety of music and you could dance all night to their music. It was published in the Fun Times that they were playing in the Robusto Bar from 7:30 P.M. to Midnight on Thursday night. When I went down there at 7:30 P.M, a Private Event was there. I called Guest Services and was told the Private Event would end at 8:30 P.M, and the Latin Fiesta would start then. When I went down to the Robusto Bar at 8:30 P.M, the Private Event was still going on. When I went to Guest Services for an explanation, I was told the Latin Fiesta had been cancelled in lieu of the Private Event. In other words, the Guest Services Manager cancelled an advertised event that 100-150 guests would attend in a venue that would hold that many people, for a Private Event for 20 guests. I filed a formal complaint and was told the Guest Services Manager would speak to me specifically. No such conversation ever took place. I checked my folio and found I was charged for an In Room Beverage, a bottle of water. I never used this item. When I went to Guest Services to point this out, I was told it would be removed from my Folio. It was not. Don't get me wrong, I had a lot of fun on this cruise. Plus, this was the first time I cruised by myself. But, because of the problems with Guest Services, this was my least favorite cruise of the four I have taken with Carnival.
Zatarra’s Full Rating Summary
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Cabin Review

Aft-View Extended Balcony
Cabin 8M 8459
Unless you are an early riser, I would not recommend this cabin because you are awakened to the sounds of them cleaning and arranging the deck chairs on the aft part of the Lido deck about 6:30 a.m. each morning. The cabin is very roomy and comfortable.
Empress Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Semi Sub Tour
    The Semi-Sub is just that, you are about ten feet underwater. You explore a German freighter that was scuttled in the 1940's, learn the history and view all the marine life that lives in and around the wreck. Then it is back on the tour bus, They take you to the California Lighthouse; the North Side of the Island; The Natural Bridge and the Ayo Rock Formation. Our tour guides were very informative.
    View All 30 Semi Sub Tour Reviews
  • Curacao
    You meet your tour guide on the ship. Most convenient. You take in the dock, the merchants, the Renaissance Area, the Fort, more merchants, the Floating Bridge, the Fish and Fresh Food Market, historical sites, all before winding up in a quaint little bar for a taste of Curacao and some dance lessons. Although the Carnival site says the dancing will be Salsa, Merengue, Bachata and Kizomba, it is only the three basic steps of Salsa. But, the instructor is very good. Then some more touring by foot and the tour is over. Most informative and enjoyable.
    View All 11,618 Curacao Cruise Port Reviews
    View Cruise Critic's Curacao Cruise Port Review
  • Stingray Swim
    Snorkeled a reef where there were plenty of species of fish to be see. The crew is experienced and makes the snorkeling enjoyable for all levels. Next, went to an island where the sting rays come right up to the beach. If you adventurous enough, you can hold, pet and even kiss a sting ray.
    View All 66 Stingray Swim Reviews