There were issues on this cruise due to weather and equipment failure. Brest France was a joke. NCl had never been there before and will not go back. The "Gang Plank" that so many people conplained about belongs to the port, not NCL. Apparnetly that is the type of gangway used on merchant ships that the port is used to dealing with. There were 2 gangways at first but the port authority saw fit to remove one, which caused all the hassel disembarking and embarking. As far as Immigration goes, the fault there lies with the Immigration officers who couldn't be bothered to get to the ship until several hours after we docked in Southhampton. Also, there were only 2 officers to service 4000 passengers and 1500 crew mambers. I read that someone said disabled people had to stand in line for hours without chairs or water, That is patently false. All along the 7th deck there were chairs set out. Water, juice and coffee were available on trays and passed by waitresses for anyone who wanted it.

We were called by deck so anyone who stood in line" for hours" got into line before they were supposed to. All Shore Excursions were called first so those got to go ahead of the general population. I know several excursions were cancelled due to closing times of the venues. All costs of cancelled excursions were promtly refunded in cash, not onboard credit .We also stayed in port until midnight so anyone who really wanted to visit freinds on shore had plenty of time to do so.

I wasn't happy about missing Belgium but none of the issues were the fault of anyone on board that ship. It certainly did not entitle passengers to pound their fists and scream at the customer service staff. I was just happy to be able to go on a cruise. Things happen.