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This is a great ship the cabins are nice and it is very clean. But the food and service needs improvement, the service was bad and slow and the food is not very good. The Shore Excursions are the worst not worth the money and not organized at all. You spend more time on the ship waiting for your excursion to start and then they are cut short because you are out of time. Also you have no time left to see anything else when on shore. This was a big problem with our trip and the staff did not care about our issues. I had spent my vacation time trying to talk with Excursion Supervisor and never received any follow up. The excursions are not worth the time or money. Plan your own time on shore or work with other outside company not the ship. We were very disappointed.

Nice Ship but not good service.

MSC Divina Cruise Review by vbarber

5 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Caribbean
  • Cabin Type: Bella Balcony Stateroom
This is a great ship the cabins are nice and it is very clean. But the food and service needs improvement, the service was bad and slow and the food is not very good. The Shore Excursions are the worst not worth the money and not organized at all. You spend more time on the ship waiting for your excursion to start and then they are cut short because you are out of time. Also you have no time left to see anything else when on shore. This was a big problem with our trip and the staff did not care about our issues. I had spent my vacation time trying to talk with Excursion Supervisor and never received any follow up. The excursions are not worth the time or money. Plan your own time on shore or work with other outside company not the ship. We were very disappointed.
vbarber’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Bella Balcony Stateroom
Cabin B1 8135
Not a good location for view, room was good size.
Cupido Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews

  • Dunn's River Falls
    Dunn River Falls was nice but getting to the tour from the ship was a problem and took a long time. We could have done a lot more on our own.
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