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Westerdam Review

4.5 / 5.0
Editor Rating
1059 reviews
52 Awards

Terrible ship, condition, service

Review for Westerdam to the Baltic Sea
User Avatar
Sven the big one
6-10 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2017
Cabin: Deluxe Ocean-View Verandah Stateroom

Cabin and ship very poor, In the morning you do not even get a pot of tea and a freshly baked hard roll. In every port the worst berths, not a single time a transfer to the city for travelers who even go on a sightseeing tour. It is the by far bad ship with which I have ever taken. Complaints are accepted and one is friendly, but absolutely nothing is done. Every 10 meters on the corridors a bucket that catches water. In the gourmet restaurant sorbet was on the menu, I ordered it. With a grin I was given the cheapest ice with the comment on the table, sorbet would not exist. This is quite typical of this ship, I have experienced it several times. Only positive was the fruit in the morning and the check in. I will never travel with Holland America. Other shipping companies offer much better ships and a real service. Most of the staff on Westerdam made a very untrained impression

Everything quite terrible!

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VA

Poorest quality, shatterung balkony division, the hole ship in very poor condition!

2 Helpful Votes

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