We are a couple in our 40s with an 8 year old son. This was our 4th cruise, the second time on the Victory. Sadly, this cruise did not favorably compare with our first experience 3 years ago on the Victory nor with the Norwegian Spirit last year.
We should preface this review by saying that we are not picky people. Our travel philosophy has been that you make your own good times and you shouldn't let minor irritations bother you. However, certain things definitely bothered us this cruise that we should mention.
Embarkation: No problem. It was well organized and the lines moved well. We were on board by 2:30 (we had an early morning flight from NYC), our room was ready, and we were having lunch by 3:00. Helpful hint embarking passengers are allowed one bottle of alcohol per person. As we had a balcony, we knew we would enjoy a glass of wine on the balcony. There's a small liquor store at the San Juan pier, right as you enter the building. You can save a lot of money by stopping in there first. We also stopped at the convenience store next door for bottled water. The water on board is expensive.
Great location-not too close to the stairs/elevator, but close enough for it not to be a long walk. The 8th floor if great because the Lido deck to only one flight away. The kids club was on also close by on 11. Lots of space and plenty of storage.