Carnival Legend Review

Staff was terrible

Review for Alaska Cruise on Carnival Legend
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Laj76528
First Time Cruiser • Age 50s

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Sail Date: May 2017

Booked my first cruise. A trip of a lifetime to Alaska. On a special diet which they were told about. No one was informed and staff did not care. Customer Service kept turning it back on me. In all I was not able to eat for first three days of cruise except finding a meal while off ship. Finally found an officer of the ship and threw a fit and they changed their tune. However nothing was offered in the way of an apology. Had other issues and it was always the same. It is your fault. Will never sail this cruise line again!!!!!!! Ship needs a new decor. Most do ship has a gaudy old Greek decor with the remainder in old English. Supposedly they ship is set for a remodel next year. It is none too soon. Major maintenance was being done the entire cruise. Most outdoor activities were closed for maintenance. This should have been done when coming over from Australia.

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Service was terrible. Never refreshed anything. Glasses that were dirty on day we sailed were there when we debarked. Beds seldom made.

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