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We choose this cruise because it advertised 7 ports but did not find out until we boarded the ship that it had been reduced to 3. I don't care if it was because of problems with Cuba, we should have been notified and given the opportunity to cancel. At the very least we should have gotten a refund for the port fees that had been included in our cost. The stateroom was half the size of the picture on their website. We called Pearl Seas directly to verify the direction of the cruise in order to pick our stateroom and be able to see the shore line but when the cruise started it was going the opposite direction. The entertainers were mediocre at best and the furnishings were shabby. We had one server that was downright rude (Fred) and the food was adequate - nothing to rave about. But to be honest we had some wonderful servers who did a lovely job. One of the lounges on the ship was on the second deck, which had the WORST smell. Either they had a serious sewage problem or worse, a severe mold issue. Unbelievable. The one good thing was a lecturer that they had onboard - Ted Henken. Thanks to him we learned a lot about Cuba and saw more than expected with a greater appreciation. Would not recommend this company. They also travel to the Great Lakes and are a sister company to American Cruise Lines.

So disappointed!!

Pearl Mist Cruise Review by etag

5 people found this helpful
Trip Details
  • Sail Date: April 2017
  • Destination: Cuba
We choose this cruise because it advertised 7 ports but did not find out until we boarded the ship that it had been reduced to 3. I don't care if it was because of problems with Cuba, we should have been notified and given the opportunity to cancel. At the very least we should have gotten a refund for the port fees that had been included in our cost. The stateroom was half the size of the picture on their website. We called Pearl Seas directly to verify the direction of the cruise in order to pick our stateroom and be able to see the shore line but when the cruise started it was going the opposite direction. The entertainers were mediocre at best and the furnishings were shabby. We had one server that was downright rude (Fred) and the food was adequate - nothing to rave about. But to be honest we had some wonderful servers who did a lovely job. One of the lounges on the ship was on the second deck, which had the WORST smell. Either they had a serious sewage problem or worse, a severe mold issue. Unbelievable.

The one good thing was a lecturer that they had onboard - Ted Henken. Thanks to him we learned a lot about Cuba and saw more than expected with a greater appreciation.

Would not recommend this company. They also travel to the Great Lakes and are a sister company to American Cruise Lines.
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