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We chose this cruise, on this cruise line because of the reputation of Uniworld and we liked the cities visited. This cruise was fabulous from the standpoint of the room (we had a suite), the delicious food and all of the staff was absolutely outstanding. In fact, the service was a highlight of the cruise. While we knew we would be getting twice the space, we didn't realize our suite came with a butler. Our Butler Silviu Ciatau ensured our on ship experience was extraordinary. He had special surprises in our room in the evenings, such as Cuban cigars my husband likes and a French wine that we like. Silviu ensured our wishes were met at the highest level. We never thought we wanted or needed a butler, but Silviu really made our cruise experience incredibly special. If you are wondering if the cost of the suite is worth the price, our answer is absolutely, yes! The food was wonderful and plentiful. The servers were on par with a 5 star restaurant. At dinner they would bring the food in a wonderfully choreographed flourish. There was one small disappointment for us and that was while the people on the ship were all absolutely lovely, interesting and fun, we did find that we were on average10-20 years younger than most of the other guests (we are in our early to mid 50's). The only reason this was a relevant concern is that we found the walking pace of the tours to be painfully slow, which made us unable to see as much as we would have liked. They do break the tours into easy and regular pace, however, there were some people who should have gone to the easy pace group, that felt capable of the regular pace and then slowed the entire regular paced group. If someone needs a cane or walking stick to walk, they need to be thoughtful enough to select the easy walking group and if they don't self-direct, the staff needs to re-direct them. If they had provided a history sheet the night before, along with a suggested self-guided tour route, that would have been ideal for us at most stops as guests are able to tour cities on their own. Most of our tour guides were excellent, like Kamilla in Prague, while a few others seemed a little less experienced as tour guides (although all were very knowledgable about history). The Go-Active bike rides we took advantage of were absolutely wonderful. We heard the River Ambassador is about to be rebranded and be marketed to a millennial market. I would suggest to Uniworld that they consider catering to 35-55 first because in our experience, and it could have just been a matter of the demographic of our particular cruise, they will be skipping the next logical demographic. We did the pre-cruise Prague extension. The hotel they had for us, the Hotel Boscolo, was absolutely lovely with terrific service. We would certainly consider another Uniworld cruise, but not for 10 years or so (due to the age factor).

Danube river cruise

River Ambassador Cruise Review by KC Kat

4 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Europe River
  • Cabin Type: Suite with French Balcony
We chose this cruise, on this cruise line because of the reputation of Uniworld and we liked the cities visited. This cruise was fabulous from the standpoint of the room (we had a suite), the delicious food and all of the staff was absolutely outstanding. In fact, the service was a highlight of the cruise. While we knew we would be getting twice the space, we didn't realize our suite came with a butler. Our Butler Silviu Ciatau ensured our on ship experience was extraordinary. He had special surprises in our room in the evenings, such as Cuban cigars my husband likes and a French wine that we like. Silviu ensured our wishes were met at the highest level. We never thought we wanted or needed a butler, but Silviu really made our cruise experience incredibly special. If you are wondering if the cost of the suite is worth the price, our answer is absolutely, yes!

The food was wonderful and plentiful. The servers were on par with a 5 star restaurant. At dinner they would bring the food in a wonderfully choreographed flourish.

There was one small disappointment for us and that was while the people on the ship were all absolutely lovely, interesting and fun, we did find that we were on average10-20 years younger than most of the other guests (we are in our early to mid 50's). The only reason this was a relevant concern is that we found the walking pace of the tours to be painfully slow, which made us unable to see as much as we would have liked. They do break the tours into easy and regular pace, however, there were some people who should have gone to the easy pace group, that felt capable of the regular pace and then slowed the entire regular paced group. If someone needs a cane or walking stick to walk, they need to be thoughtful enough to select the easy walking group and if they don't self-direct, the staff needs to re-direct them. If they had provided a history sheet the night before, along with a suggested self-guided tour route, that would have been ideal for us at most stops as guests are able to tour cities on their own. Most of our tour guides were excellent, like Kamilla in Prague, while a few others seemed a little less experienced as tour guides (although all were very knowledgable about history). The Go-Active bike rides we took advantage of were absolutely wonderful.

We heard the River Ambassador is about to be rebranded and be marketed to a millennial market. I would suggest to Uniworld that they consider catering to 35-55 first because in our experience, and it could have just been a matter of the demographic of our particular cruise, they will be skipping the next logical demographic.

We did the pre-cruise Prague extension. The hotel they had for us, the Hotel Boscolo, was absolutely lovely with terrific service.

We would certainly consider another Uniworld cruise, but not for 10 years or so (due to the age factor).
KC Kat’s Full Rating Summary
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Cabin Review

Suite with French Balcony
Cabin S 214
Our room had a king sized bed in front of one french balcony and two chairs and a little table in front of the other french balcony. If our ship had a full sized balcony, we wouldn't have used it because we were either on shore excursions or at a meal on the ship. The suite had a bar with beverages, top shelf alcohol and snacks. This is something not found in the non-suite rooms. We liked having a cocktail together before we went to dinner. The bathroom was very spacious. There was a double sink, toilet and shower all finished in marble. The room far exceeded our expectations, especially because our wonderful Butler Silviu made our cruise experience so luxurious and special.
Rhine Deck Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews