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Norwegian Getaway Review

4.5 / 5.0
3,153 reviews

Worst cruise ever!!!

Review for Transatlantic Cruise on Norwegian Getaway
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2017
Cabin: Mid-Ship Balcony Stateroom

We chose this cruise as a way of celebrating our 50th anniversary and my husbands birthday. This would be our 4th transatlantic cruise, which we really enjoy,and there were some very interesting ports. We would end the cruise with 2 days in Copenhagen and then fly home. We had been on this ship a year earlier in the carribean and it seemed ok. We had a balcony cabin located mid ship and it was very nice. Good thing! we spent a lot of time in there. We were traveling with a group of 10 friends, all seasoned travelers. Even though it is free style dining we made reservations for all dinners prior to sailing, as 6 of us wanted to eat together.We always had to wait to sit down!! some nights up to 30 minutes!! On a few occasions the staff passed out champagne to pacify some very upset passengers, The food in the main dining rooms was marginal at best,ie turkey dinner was processed turkey roll. The food in the upscale restaurants was better but portions small and choices limited.The service was very slow, we had 6:30 reservations and didn't finish dinner until usually around 9:00. The buffett was a nightmare!! We slept in til about 10;00 on a few occasions,went to breakfast, no place to sit!!! People would sit there all day, reading, playing cards, chatting. The staff weren't really helpful, but probably couldn't ask people to move. I just left my plate and left!!!Breakfast in the dining room was an adventure, 45 minutes to get eggs, cold on arrival, and many times orders mixed up! The Gym was very small, not enough equipment for such a large ship. Also no shower or steam available unless you wanted to pay an additional hefty fee.The public areas also very limited for such a large ship, the atrium always crowded,people parked themselves there for the day. Some taking up to three chairs. The same people would be there 9am to 9pm!! If you came later to try to see what was going on or play trivia,too bad!! Women were actually knitting in the sunset bar, taking up most of the couches and chairs, and putting their bare feet on tables where drinks should go!!! Card room and library constantly packed!! There was not enough activity, we all thought very boring ship !! Entertainment was pretty good, but not enough of it!!The people working on the ship were always extremely pleasant and very courteous. They all worked very hard. Guest relations always a VERY long line!! Many very unhappy people. The worst part of the trip was not being able to get off the ship!!! We were scheduled to get off in the Azores, but due to very rough seas we couldn't get into port.Understandable, safety issues. The next port was Brest in France, we didn't book an excursion, but planned a few activities on our own. Since we didn't book an overpriced, very poor trip, we were discriminated against!!! We were not able to get off until 1:15 pm, we were due back at 2;30!! We didn't bother!! The next port was Southampton, again we didn't buy a ship excursion. We were not cleared to get off the ship until 5:30, as passport clearance was very slow and we were at the end of the line. Needless to say we didn't bother. During this time there was absolutely NOTHING to do!! Shops closed! Casino Closed! No Shows No Activities!! Our next port was to be Brugge in Belgium, Cancelled!! ? something wrong with the ship's propulsion unit???. We finally made it 2 days later to Rotterdam where .we finally got off the ship!!! Wonderful vibrant city. Then on to Copenhagen for 2 days before going home. I will probably do another transatlantic or transpacific and most likely a carribean, but NEVER on NCL! Also never recieved final statement before leaving ship.We have no idea if charges are accurate!!1

Cabin Review

Mid-Ship Balcony Stateroom

Cabin BA

Nice Cabin with balcony mid ship. Adequate storage and closet space.

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