First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly run and could not cope with large numbers returning from trips- not clearing tables / ran out of food etc . Entertainment ( apart form the Evening shows and lectures ) very poor - colouring books / tossing bean bags. Advised by cruise director limited entertainment as large group of 150 people had booked trip with own speaker and using main lounge so choice of entertainment could not be provided and lectures sometimes at 8.30 at night when most people at dinner . Many additional charges including $11 for Yoga and some other classes . Trips overpriced and not very good and "scenic " drive on one trip was past a nuclear power station , and empty factory . Trips cancelled due to customs in Dalian in China and little contingency and when complained to concierge advised this often happens but no transparency when booking . In addition arrived in Shanghai at 9.30pm instead of 4pm as advertised when booked and excuse given was the "tides". So in the end we had 6 sea days instead of 4 ! Customer service has been appalling having followed up both on the trip and after and generally very condescending attitude . Understanding recently acquired by NCL and looking at other reviews ( many similar to ours ) standards appear to have dropped since last Summer ( when we booked ) . In summary very overrated and not up to standard of other cruises have been on . Will not book with Oceania again and certainly not recommend .

Poor service , organization , food and Entertainment . Not to be repeated .

Nautica Cruise Review by Three bears

6 people found this helpful
Trip Details
  • Sail Date: February 2017
  • Destination: Asia
  • Cabin Type: Veranda Stateroom
First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly run and could not cope with large numbers returning from trips- not clearing tables / ran out of food etc .

Entertainment ( apart form the Evening shows and lectures ) very poor - colouring books / tossing bean bags. Advised by cruise director limited entertainment as large group of 150 people had booked trip with own speaker and using main lounge so choice of entertainment could not be provided and lectures sometimes at 8.30 at night when most people at dinner . Many additional charges including $11 for Yoga and some other classes .

Trips overpriced and not very good and "scenic " drive on one trip was past a nuclear power station , and empty factory . Trips cancelled due to customs in Dalian in China and little contingency and when complained to concierge advised this often happens but no transparency when booking . In addition arrived in Shanghai at 9.30pm instead of 4pm as advertised when booked and excuse given was the "tides". So in the end we had 6 sea days instead of 4 !

Customer service has been appalling having followed up both on the trip and after and generally very condescending attitude .

Understanding recently acquired by NCL and looking at other reviews ( many similar to ours ) standards appear to have dropped since last Summer ( when we booked ) .

In summary very overrated and not up to standard of other cruises have been on . Will not book with Oceania again and certainly not recommend .
Three bears’s Full Rating Summary
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Cabin Review

Veranda Stateroom
Cabin B2
Very average room compared to other cruises been on . Bathroom very small .
Deck 6 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews