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Britannia Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
961 Reviews

Lovely Fjords but Britannia Does Not Rule The Waves

Britannia Cruise Review by Potty Terracotta

10 people found this helpful
Trip Details
  • Sail Date: Apr 2017
  • Destination: Europe

We chose a 7 day cruise to the Norwegian Fjords to sample Nordic Culture and the scenery.

The Itinarary of Stavanger, Flam, Olden and Bergen did not disappoint, nor did the weather which for the beginning of May was fantastic, with clear blue skies and temp between 18-20c.

We had read mixed reviews of Britannia but thought you can't knock it if you don't try it. It has lovely lines and is certainly big but it is for us a big let down.

The ship for us is very badly designed, and just does not flow. You seem to be spending an awful lot of time trying to work out where you are and where you need to be, and then trying to work out how to get their.

Entertainment

This was generally good. Headliners show was entertaining and cabaret acts were well received.

Bars/lounges were very busy and getting a seat was often difficult, and the ship was as far as I know not full. You could not leave your seat to dance or someone would grab it while you were away. In fact stewards were actively putting people into empty seats despite the fact they were clearly being used. This caused some minor friction between some passengers.

Drink prices were disgraceful. An example being £4.35 for a pint of John Smith's and £6.40 for a Barardi and Diet Coke. Why were these drinks not fury free? You can buy these far cheaper in even hotels in Uk let alone high st pubs.

Food

Generally acceptable, but portions on small side for dinner. Some repetitiveness over menus and no additional effort made to enhance menu on formal nights. Service also slow at times and some complaints over orders being incorrect on delivery.

We tried the Epicurean restaurant and food and service were superb, but why should you have to pay extra for something that should be the norm.

We also paid extra to use the Limelight Club to see Darren Day. He was excellent, this could not be said the same for both the meal, or service which were both poor.

The Horizon Buffet was fine apart from stupid posts in way of servery.

Cabin

Cabins were modern but lacked storage in the main cabin. The balcony was again small and not able to recline chair.

Generally

The Promenade deck is a joke. It is on deck 17 and literally just goes around the funnels, however owing to the funnels belching out soot all day the area is virtually unusable at the rear of the ship. Sun loungers in this area are filthy meaning they are virtually unuseable putting more pressure on other areas of the ship.

To top everything off we were incorrectly charged on our final account by a substantial amount which then became necessary to make several attempts to resolve and has become the subject of a formal complaint to the company which has still to be resolved.

To sum up we enjoyed Norway and the Fjords. The weather was lovely but the ship did not impress, nor the attitude of some staff who clearly gave the impression they would rather not be on the ship.


Potty Terracotta's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Cabin Balcony C 602

Modern but small in comparison to other ships in both this company and other cruise lines. Lacked style and storage in main cabin. Difficult moving about.

The balcony was also small but just about adequate. It was difficult to open the door and also to recline chairs.


Port & Shore Excursion Reviews

Southampton

Embarkation was excellent and on board ahead of schedule

Stavanger

A very pretty town, especially around the Old Town. Very expensive though with coffee in some places costing up to £10 per cup

Flam Railway

A very pretty but small hamlet with nothing much to do unless you go in a tour or walk around to the Glacier

View All 212 Flam Railway Reviews
Olden

Again a very small but pretty hamlet with nothing much to do if you are not on an excursion. It did have a hop on bus service though.

We went on a boat on Lovansnett Lake which was enjoyable

Bergen

A lot of building work going on around the port so not as nice as other places to walk around


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Potty Terracotta
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