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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2298 reviews
12 Awards

Started rocky, but became great. Highly recommended.

Review for Norwegian Jewel to Alaska
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ARCJCM Travel Videos
First Time Cruiser • Age 40s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: May 2017
Cabin: Owner's Suite with Large Balcony
Owner's Suite 10004 on the Norwegian Jewel
Owner's Suite 10004 on the Norwegian Jewel
Bathroom Amenities in Owner's Suite 10004 on the Norwegian Jewel.
Owner's Suite 10004 on the Norwegian Jewel - Forward Balcony.
The Norwegian Jewel in Ketchikan, Alaska.

We recently returned from an eight-day inside passage Alaska cruise on the Norwegian Jewel. We sailed in an Owner’s Suite (10004), which is part of The Haven.

This was our first cruise, and we were big cruise skeptics. Our vacation travel is generally more geared toward luxury, and we tend to avoid crowds, which is why we’ve avoided cruising. Because we were eager to see Alaska, we decided to shelve our cruise prejudice, knowing that cruising is the most efficient way to see the state. To quickly get to the point, although our trip didn’t start out so well, we ended up having an amazing vacation on the Jewel, and we’re already looking forward to taking more trips with Norwegian soon.

As you’re reading this review, keep in mind that it starts negative and gets positive—I’m trying to be candid about our experience, so it only makes sense to share our experience and impressions as they really happened!

Cabin Review

Owner's Suite with Large Balcony

Cabin H3

While the Owner’s Suites on the Jewel are dated in appearance, they are spacious (700+ square feet) and functional, and they offer some of the best views on the ship. Our suite was 10004, which is on the front-starboard side of the ship, positioned directly below the ship’s bridge. We’ve made a video tour of this cabin, which you can view on YouTube: https://youtu.be/vJyplnCQraA

The décor of the suite didn’t feel like something designed in this century. The carpet looked new, but the furnishings, wall/ceiling treatments, artwork, TVs, and bathroom finishings all looked old and worn. However, we grew to love this room.

The suite is very functional with ample living space, dining space, and privacy. The living area includes a pull-out sofa, lounge chair and chaise, in addition to a 32” (or so) old plasma TV and DVD player. The dining area has a large table with four chairs and could comfortably accommodate four diners. In addition to the master bathroom with a dual-vanity, the suite included a half-bath, which certainly came in handy when getting ready in the mornings.

In the bedroom, the king-size bed was comfortable, and the linens were fine, if not particularly memorable. The bedroom has another small, dated plasma TV with a DVD player. There is also a writing desk with additional storage, though it’s unlikely you’ll need it—this suite has a massive walk-in closet connected to the master bathroom. We felt like we had plenty of places to hide our junk!

Aside from the incredible views afforded by the two balconies, we grew to love this suite because of its size and function. We had privacy from each other when we wanted it, but could keep it open when we didn’t. It has plenty of space for storage—more than you’ll likely need. And the furniture, while ugly, was comfortable and functional.

We’d like to see Norwegian update the technology in the room to include modern TVs with on-demand movie offerings. We were disappointed that the TVs were so old that they didn’t include HDMI ports that we would use to connect our iPads to watch our own TV shows, movies and videos.

And lastly, we’d like to see Norwegian install better window coverings in the master bath. The current coverings are see-through, and with a window looking out to the side balcony, you couldn’t help but feel a little exposed—and yes, you can clearly see through the shade from the balcony in to the bathroom (we tested it so you don’t have to).

During a more extensive refit, I’m confident this room could be made stunning, but even as it stands today, we would happily sail in it again!

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