This was our first ever cruise. The most expensive holiday we have ever taken - the holiday of a life time and highly recommended by friends who have cruised before. Staff on board were highly trained, professional and hard working - can't praise them highly enough - especially our cabin steward. We chose a Mediterranean cruise visiting Rome, Florence and Sicily as we desperately wanted to visit the iconic attractions (as shown in brochure) So upset when we attended the on board talk about the places we were to visit. Cagliari - Friday - Amazing!!! Brilliant guide. Great tour. Rome - Sunday when Vatican City Museum, Basillica, and Sistine Chapel closed to us. Also - this is first Sunday of the month where all major state owned attractions are free to visit (to allow local people to enjoy) great idea - but was explained to us that we stood 'no chance' of getting into any of them due to extra long queues. Florence - Monday when , we were told all major state owned museums etc were closed. Sicily - Wednesday. We were told that P&O allreay know that there was a bike race organized - but that this would not impact on our visit. Tuesday evening - an announcement over intercom that one of the roads to be closed for the bike race was between Oceana and the port (we could not leave the ship) we were supposed to cruise through the Messina Straits - we may well have done - early hours of the morning in pitch black, at break neck speed in order to get to the other side of the island where a hastily organized (stroppy) guide took us on a tour of another part of the island after telling us that she had had to get up very early to do this. She argued with another couple when they told her they were not confident about finding their way back to the meeting point. Chaotic. Some staff training needed when greeting (first time) passengers on board. We boarded around lunch time after a long day (1 am start for us to get the flight) given our pass card and went through security then - nothing...No staff to meet us. We had no idea where to go - how to find our cabin - except for an announcement that cabins would not be ready for us for another hour or so. Left to wander about looking for somewhere we could get something to eat and drink. Cabin was lovely - everything we needed SPOTLESSLY clean and couldn't have been better looked after. Balcony - covered in rust. One of the three large brackets securing the top rail of balcony completely missing. Rail below it rusted 3/4 of way through. We understand that Oceana is an older ship - and we understand that some things are out of the control of P&O - but Sundays and Mondays happen the same time every week - and staff clearly aware of how this impacts on tours. Why visit on these days? Balcony was a disgrace and would not have been allowed in any hotel on dry land - let alone over the Mediterranean. Plastic drinking glasses in Plaza Restaurant as well as plastic plates, mugs and bowls. This was not the holiday Mr. Brydon appears to be enjoying in the adverts....

Wonderful, faultless staff, but poorly organized cruise and lots of rust!!!

Oceana Cruise Review by pjforcruise

15 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Europe
  • Cabin Type: Balcony Stateroom with Shower
This was our first ever cruise. The most expensive holiday we have ever taken - the holiday of a life time and highly recommended by friends who have cruised before. Staff on board were highly trained, professional and hard working - can't praise them highly enough - especially our cabin steward. We chose a Mediterranean cruise visiting Rome, Florence and Sicily as we desperately wanted to visit the iconic attractions (as shown in brochure) So upset when we attended the on board talk about the places we were to visit.

Cagliari - Friday - Amazing!!! Brilliant guide. Great tour.

Rome - Sunday when Vatican City Museum, Basillica, and Sistine Chapel closed to us. Also - this is first Sunday of the month where all major state owned attractions are free to visit (to allow local people to enjoy) great idea - but was explained to us that we stood 'no chance' of getting into any of them due to extra long queues.

Florence - Monday when , we were told all major state owned museums etc were closed.

Sicily - Wednesday. We were told that P&O allreay know that there was a bike race organized - but that this would not impact on our visit. Tuesday evening - an announcement over intercom that one of the roads to be closed for the bike race was between Oceana and the port (we could not leave the ship) we were supposed to cruise through the Messina Straits - we may well have done - early hours of the morning in pitch black, at break neck speed in order to get to the other side of the island where a hastily organized (stroppy) guide took us on a tour of another part of the island after telling us that she had had to get up very early to do this. She argued with another couple when they told her they were not confident about finding their way back to the meeting point. Chaotic.

Some staff training needed when greeting (first time) passengers on board. We boarded around lunch time after a long day (1 am start for us to get the flight) given our pass card and went through security then - nothing...No staff to meet us. We had no idea where to go - how to find our cabin - except for an announcement that cabins would not be ready for us for another hour or so. Left to wander about looking for somewhere we could get something to eat and drink.

Cabin was lovely - everything we needed SPOTLESSLY clean and couldn't have been better looked after. Balcony - covered in rust. One of the three large brackets securing the top rail of balcony completely missing. Rail below it rusted 3/4 of way through.

We understand that Oceana is an older ship - and we understand that some things are out of the control of P&O - but Sundays and Mondays happen the same time every week - and staff clearly aware of how this impacts on tours. Why visit on these days?

Balcony was a disgrace and would not have been allowed in any hotel on dry land - let alone over the Mediterranean. Plastic drinking glasses in Plaza Restaurant as well as plastic plates, mugs and bowls. This was not the holiday Mr. Brydon appears to be enjoying in the adverts....
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Cabin Review

Balcony Stateroom with Shower
Cabin JA B736
Lovely cabin. Fantastic steward. Cabin was spotlessly clean, comfortable - everything we might need. Balcony covered in rust. Bracket missing on top rail. Other rails badly rusted - one 3/4 rusted away.
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