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My husband had some medical treatment so thought it would be good for him to recouperate so booked on Black Friday. Unfortunately on11 April he had another operation and although able to travel was not well enough to get off the ship. Room excellent (same as Azura). Cabin Steward good except for one mistake. Food good for us although some people did not agree. Found it better than P & O. Had not been on Princess line for some time. Entertainment generally good although too many tribute artists who were not that good. Some acts excellent. Do not like the Outdoor film area particularly April/May from UK to Med. Weather inappropriate although some people were in the rain and with rugs around them. Crazy. Not comfortable seating areas around pool all jammed together with the usual early morning pegs and towels and bags but no passengers. Staff did not stick to the notice that after a certain period of time if no passenger items would be removed to give people a chance to sit out. Atrium entertainment extremely noisy around a lot of the floors of the ship and could not hear the reception area people because of the noise. Reception Staff. Some not helpful with a slight attitude problem others excellent. More training needed. If they did not know an answer they should say they do not know but will find out and leave a message on the room phone. First morning for breakfast in restaurant there was chaos with staff who may have just got on the ship. Took about 1.5 hours to get served and then it was incorrect. Maitre D' called too room numbers but nothing actually done. They must have thought it would keep us quiet. Restaurant service sometimes very slow so missed show. Shuttle Bus services: not as good as other shipping lines when docked in port areas where passengers not allowed to walk to gate. Usually provided by dock authorities but at Marseilles Princess own but charge $14 return to old port which was excessive for a relatively short ride. Many people very angry that they did not tell passengers of free port shuttle a few hundred yards from the ship. This did not go in as far as Princess one but options should have been given. Had some difficulty with some services and became irate so saw a "sensible" receptionist who said we could reduce the gratuities which we did. Generally found ship a bit too large for our preference. Disembarkation: 1.5 hrs late because of delay due to bad weather but went fairly well. Would probably try another cruise now that we know how they operate and learned a lot from passengers waiting to leave the ship a bit late but knowledge for later.

Crown Princess 22nd April 2017 Mediterranean from Southampton return

Crown Princess Cruise Review by Pat C

Trip Details
  • Sail Date: April 2017
  • Destination: Europe
  • Cabin Type: Premium Balcony
My husband had some medical treatment so thought it would be good for him to recouperate so booked on Black Friday. Unfortunately on11 April he had another operation and although able to travel was not well enough to get off the ship. Room excellent (same as Azura). Cabin Steward good except for one mistake. Food good for us although some people did not agree. Found it better than P & O. Had not been on Princess line for some time. Entertainment generally good although too many tribute artists who were not that good. Some acts excellent. Do not like the Outdoor film area particularly April/May from UK to Med. Weather inappropriate although some people were in the rain and with rugs around them. Crazy. Not comfortable seating areas around pool all jammed together with the usual early morning pegs and towels and bags but no passengers. Staff did not stick to the notice that after a certain period of time if no passenger items would be removed to give people a chance to sit out.

Atrium entertainment extremely noisy around a lot of the floors of the ship and could not hear the reception area people because of the noise.

Reception Staff. Some not helpful with a slight attitude problem others excellent. More training needed. If they did not know an answer they should say they do not know but will find out and leave a message on the room phone.

First morning for breakfast in restaurant there was chaos with staff who may have just got on the ship. Took about 1.5 hours to get served and then it was incorrect. Maitre D' called too room numbers but nothing actually done. They must have thought it would keep us quiet.

Restaurant service sometimes very slow so missed show.

Shuttle Bus services: not as good as other shipping lines when docked in port areas where passengers not allowed to walk to gate. Usually provided by dock authorities but at Marseilles Princess own but charge $14 return to old port which was excessive for a relatively short ride. Many people very angry that they did not tell passengers of free port shuttle a few hundred yards from the ship. This did not go in as far as Princess one but options should have been given.

Had some difficulty with some services and became irate so saw a "sensible" receptionist who said we could reduce the gratuities which we did.

Generally found ship a bit too large for our preference.

Disembarkation: 1.5 hrs late because of delay due to bad weather but went fairly well.

Would probably try another cruise now that we know how they operate and learned a lot from passengers waiting to leave the ship a bit late but knowledge for later.
Pat C’s Full Rating Summary
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Cabin Review

Premium Balcony
Cabin B1 C103
Do not know cabin category but it had a very large balcony about double the size of our friends'. So just entered any one. No complaints about cabin but wished they used bath sheets that wrap round size 16 plus women. Deck towels used as larger. Wish they had in cabin tea/coffee facilities as sometimes room service took very long times. Other Carnival ships have no problems with health and safety in the room with this facility.
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