Celebrity Infinity Cruise Review by Sfb3
- Sail Date: May 2017
- Destination: Panama Canal & Central America
- Cabin Type: Deluxe Ocean View with Balcony 2A
THE BAD: Wifi was pathetic my old dial up from 5 years ago was faster than the ships Wifi, you need to stop advertising it as high speed. In this day and age of technology there is no reason to have such horrible Wifi speed and service.
Captain's club elite members vs Royal Caribbean diamond club. Really missed having the three drinks at any bar area, that we get with our RC diamond status, we are able to enjoy some music and entertainment while having a drink before or after dinner. Celebrity has a very limited drink selection for their elite members in one lounge location. It seems like you should at least offer one different drink type each night so there is some variety on a 14 and above day cruise. Also if we are to be limited to just one lounge area there should be some nights with music from the ship entertainers. Same goes for the elite continental breakfast, on a 14 day cruise there should be some variety to the offerings. We came away from our first Celeberty cruise with the feeling that loyalty is not very well rewarded compared to our Diamond status with RC. We did enjoy the complimentary laundry service and a couple of the special events. Kristy, our Captains club hostess was very good, helpful and friendly.
In Panama we took the Panama city tour that stopped at the Gatun locks. The city part of the tour was marginsl, expected to get closer and in the new part of the city, but just saw from a distance. We stopped for a very poor quality box lunch, that we had to eat in the van in less than a desirable area.
THE UGLY: The Infinity is an old ship that is really showing its age. The cleanliness of the ship is very good, it's just that the staff needs the ship updated so their hard work pays off in a newer, updated ship. Many of the furnishings are worn out, stained and outdated. The tile floor in our bathroom needed to be replaced. The iron railings, under the wood railings, is rusted to the point of failure in many locations. There were at least two ice machines that were out of order for the entire cruise. We know there had been some updates to the ship in the last year or two but they definitely did not go far enough.
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