We chose this cruise for the ports and to enjoy the leisure time on the crossing. It was our first transatlantic cruise. The service from our butler and room steward were outstanding. We enjoyed dining in Luminae, however we were not always able to dine a the time we wanted. It seemed crowded at times. It was suggested that we should have reserved a time for dining in Luminae as soon as we boarded. We tried three of the specialty restaurants. The Grill was our favorite. We planned all of our shore excursions independently and they went well. They were cheaper and were smaller groups than the Celebrity excursions. All of our excursions were planned with other cruisers off of the cruise critic board. Our favorite port was Nice. We spent two extra night in Rome.

The concierge in Michael's Club was very convenient and they were always helpful.

Guest Relations usually had a line and they were not always helpful. My room key was disabled three times during the two week cruise. The fourth time Guest Relations told me not to use the room key holder (given to me by Celebrity on this cruise) because it would disable the card. They gave out sea pass/card holders to use which had a magnet so it disabled the card. Seems like they should have been on top of this.