Not to be long winded, The food in the main dinging room was uninspired and marginal The waiter was slow and non-responsive The assistant waiter had personality, ran to serve, and should have been the head waiter The rooms were great, but the technology sucked. TV's in both rooms (Suites) did not function, the GPS and cameras never worked, the internet was down most of the time we tried, and the onboard accounting system was days behind The pool and jacuzzi closed way too early and they were way too undersized for such a large boat The green was closed alot and you could not even putt on the green, which is one reason my boys were not happy The kids club and teen room were closed all the time, and did not have the services advertised The soda plan worked well, and we did not have carry those dopey glasses around The entertainment in the theater was lousy, lousy, lousy, I have seen better in a Club Med, where the people are not trained to entertain The entertainment in the rest of the ship was great, only problem they quit just as the evening was getting started. Not everyone eats at old people time (6:00). The cruise director told me that the target market for this boat was families with older (teen) children. Guess what, they missed this completely. my children do not mind a little classical music (violin, etc.) only problem was that the music ended before cocktails and dinner, and the shows had odd hours that if you ate late you were screwed to see the shows though we did not miss much, in our opinion. Never quite figured out what the purpose of the butler was. He really didn't do much, it was the cabin attendant who seemed to work and always be outside our door. Field trips/excursions were OK, but where were the ones for people under 75? Jet skiing, snorkeling/diving, parasailing, hiking, climbing, beach, boating, sailing, golf, tennis, shooting, all day trips with climbing or as the brochure says "Strenuous" stuff, etc.. The most "strenuous" thing was climbing a few steps on the bus. Their problem is that with no teen type activities, no teens should be on this boat, hence they are not really marketing to who they say they are "families", just couples and old people. We did like embarkation and disembarkation, this process was fairly painless, with the exception of trying to get my daughter a drinking ID as she was 19, and allowed to have a glass of wine with dinner (After living in France for many years this is standard practice) The specialty restaurants were for the most part the only place to have a decent dinner. I agree with other opinionaters, the buffet had better food. The Asian restaurant needs to learn how to make and serve sushi, it was terrible, the French had the best food and service on the entire boat. The rooms were nice, but we had suites, so I can not say what the others must be like, and the baths were bigger than we thought they would be. The photo shop/photographers did a decent job, but don't buy anything until the last day as they lower the prices significantly rather than through the stuff out. The would be better served to have a way to view your photos without having to print and throw away so many photos, which also means less chemicals, etc. in the environment. We thought drink prices were fairly moderate, and we brought our own "special" liquor on board. They said they would confiscate it, but never even looked, just xrayed and let it past. We did not have a problem with paying for their liquor, but their selection was pretty limited.
Thinking about it there are a couple of pet peeves: Hardly anyone wore black tie, what's with this? If you have black tie nights, then everyone wears black tie. We did not feel like wearing formal wear, as we wear it all the time, but did to be in the spirit, or so we thought.
Why would you schedule an excursion to a place without head sets, when you know you will not be able to be heard without one over the din of 1000's of other tourers, and everyone else has them but Celebrity????
You can't even buy a piece of the Corning glass, why???????
Why do they close jacuzzis on a boat at 7:30??????
What is the incentive for good service if you tip ahead of time??????
Why do they have such nice TV's if you can;t use them???????
Why advertise things you do not deliver on (Teen Club)???????
Why did we spend 4 hours at a rug store??????? We actually did not, we left the tour and went to a ceramics place, where other tour companies take their tours, but when no one else is there they will cut a deal on some beautiful stuff.
Why when you are in Ephesus would you not go to see the Virgin Mary's church? They talk about it at length on the bus to the site, but then ask you to see a stupid show. (we did not we left the group and walked 200 yards to the site), and guess what?? it was one of the better preserved sites. In fact a private tour guide had 2 people with him and told us that not all the tour companies blow off the church, only those that want you to stay at the rug place for 4 hours in hopes you will buy something. To be perfectly honest, I would much rather go to a travel agent, book hotels and air to travel around Greece, and rail to travel around Italy, pay for a nice 5 star hotel, eat in very nice restaurants, and save a bunch of money. The cruise would have been OK for just me and my wife, if all we wanted to do was rest, and take a couple of excursions. By the end of the trip, we had blown off the boat programs and did our own.
Why would Celebrity not offer do it yourself land trips or make arrangements to rent cars, boats, etc.? I now know why so many people do their own things on each of the stops, but then if you are going to do this, then why cruise at all, just pack 1 bag (leave the tux and dress at home) and travel around, particularly Greece where the ferries and air are very convenient, and Italy where the trains are very convenient.
Large enough for 2 or 3
Bath good size
Technlogy does not work
Balcony furniture cheap
Good drawer room, closet just OK
Take a taxi, it is cheaper than the cruise transportation
Rome is beautiful, but easier to get around by cab and way less money.
Great place to do it on your own