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This was our second cruise on the Serenity and I would rate it very highly again, with a couple of areas for improvement. The food is consistently wonderful. Last October we thought that Prego was good, but not better than the dining room. This cruise we felt that the food was improved, with more selections that were different than what was served in the Main Dining Room. Silk Road was delicious again. The Main Dining Room and the Buffet were both impressive, as was room service. The second-to-last evening's Dover Sole meal was truly spectacular. Wait service was impeccable as always, with the exception of the second evening's dinner in MDR. Then, it was slow almost to the point of being ridiculous. I attribute this mainly to the fact that almost every seat was filled for the special lobster/chateaubriand dinner. They really do need to try to stagger people more on that evening. Our cabin attendant, Natasa, was very attentive. The room was always serviced at a convenient time, and extra items supplied quickly when requested. I loved our cabin, a veranda stateroom. Even though it is pretty small, it is well-designed and cozy. If only it were about six inches wider, it would be easier to get around the bed, and my hubby wouldn't keep banging into the waste can in the middle of the night. There is plenty of storage for a one-week cruise and huge amounts of space that we left unused in the bathroom. The one thing that disappoints sometimes on Crystal is the entertainment. We are 50-somethings, quite a bit younger than the average age on this ship. We loved the Billy Joel show. However some of the other entertainment seemed to be aimed squarely at the 80+ crowd. One night it was such a tired cliche presentation, almost like Lawrence Welk, that I walked out. The music that I enjoyed most from the last cruise, the Astoria Strings, were gone. Just the violinist remained, and she played in the Crystal Cove with the pianist Richard Pucci most nights. In fact Richard seemed to be the one remaining of my favorite acts from the last cruise. He is very talented and I could listen to him all night. The excellent lounge pianist in Avenue Saloon from our last cruise was also gone, replaced with another tired, hokey guy who talked constantly and played little of interest. If Crystal wants to bring in the 40 and 50-somethings they are going to have to revamp all this. The movies shown on board in the Hollywood Theater are also bizarre: titles I had largely never heard of. Yet they played new releases on the TV's in the stateroom. Why not in the Theater? Overall I enjoyed the cruise, a 7-day through California which was competitively priced. However I will be watching to see if there is more cost-cutting in the entertainment before I Take a longer cruise on this ship.

Another wonderful Cruise!

Crystal Serenity Cruise Review by sheldondusty

8 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Pacific Coastal
  • Cabin Type: Deluxe Stateroom with Verandah
This was our second cruise on the Serenity and I would rate it very highly again, with a couple of areas for improvement.

The food is consistently wonderful. Last October we thought that Prego was good, but not better than the dining room. This cruise we felt that the food was improved, with more selections that were different than what was served in the Main Dining Room. Silk Road was delicious again.

The Main Dining Room and the Buffet were both impressive, as was room service. The second-to-last evening's Dover Sole meal was truly spectacular.

Wait service was impeccable as always, with the exception of the second evening's dinner in MDR. Then, it was slow almost to the point of being ridiculous. I attribute this mainly to the fact that almost every seat was filled for the special lobster/chateaubriand dinner. They really do need to try to stagger people more on that evening.

Our cabin attendant, Natasa, was very attentive. The room was always serviced at a convenient time, and extra items supplied quickly when requested.

I loved our cabin, a veranda stateroom. Even though it is pretty small, it is well-designed and cozy. If only it were about six inches wider, it would be easier to get around the bed, and my hubby wouldn't keep banging into the waste can in the middle of the night. There is plenty of storage for a one-week cruise and huge amounts of space that we left unused in the bathroom.

The one thing that disappoints sometimes on Crystal is the entertainment. We are 50-somethings, quite a bit younger than the average age on this ship. We loved the Billy Joel show. However some of the other entertainment seemed to be aimed squarely at the 80+ crowd. One night it was such a tired cliche presentation, almost like Lawrence Welk, that I walked out. The music that I enjoyed most from the last cruise, the Astoria Strings, were gone. Just the violinist remained, and she played in the Crystal Cove with the pianist Richard Pucci most nights. In fact Richard seemed to be the one remaining of my favorite acts from the last cruise. He is very talented and I could listen to him all night. The excellent lounge pianist in Avenue Saloon from our last cruise was also gone, replaced with another tired, hokey guy who talked constantly and played little of interest. If Crystal wants to bring in the 40 and 50-somethings they are going to have to revamp all this. The movies shown on board in the Hollywood Theater are also bizarre: titles I had largely never heard of. Yet they played new releases on the TV's in the stateroom. Why not in the Theater?

Overall I enjoyed the cruise, a 7-day through California which was competitively priced. However I will be watching to see if there is more cost-cutting in the entertainment before I Take a longer cruise on this ship.
sheldondusty’s Full Rating Summary
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Cabin Review

Deluxe Stateroom with Verandah
Cabin B1 8072
AS noted above, cabin is small but very cozy and well-designed. Our cabin attendant kept it spotless. Plenty of room for two on a one-week cruise. I wouldn't try to have a third person in the room, though. Love the veranda. Bed very comfortable. A/C worked very well, unlike many hotels.
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Port & Shore Excursion Reviews