Staff professional and friendly. $13.50 per day gratuity charge for room attendant, and, at end of cruise there extra-tip envelopes for room attendant and/or for any other staff for exceptional service. Dining room food was great. There is the regular menu (included in the cruise price), as well as a Chef's Recommendation and a Special Menu (forgot the name) at an additional cost. If one orders from one of the special menu's, there is an option of an "extra tip" charge. The buffet style food in the Windjammer was mediocre (not just my opinion-mentioned by several people). Not used to cruising on such a small ship, used to more amenities/activities. The swimming pool is 5'11", no graduated depth, so if one does not know how to swim, be careful, as there are no flotation devices for adults, only in the children section. No water slides for adults, only for children. They really push soft drink/alcohol packages. Individual bottled water is expensive. However, they do sell Evian liter bottled water packages. Online, there is only a 12 and 24 pack options, but on-board, there is an 8-pack option. Over-all, nice cruise, but have had better.