Norwegian Gem Review

Worst Cruise Ever!!

Review for the Bahamas Cruise on Norwegian Gem
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titman1035
6-10 Cruises • Age 50s

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Sail Date: May 2017
Cabin: Mini-Suite with Balcony

We took our son on a cruise to celebrate his 21st birthday and not knowing this would be our worst cruise ever! At the terminal in NY, we were greeted by an older woman that was so nasty and unfriendly! Check-in ok, new person training so it went a little slower, but ok with that. Sunday, we get a new travel plan for our cruise. The paper said that the Bahamas were having elections on the day we were to be there and things would be closed so instead of going Wednesday, we would be there Tuesday. However by the Captain doing this, we lost time in Florida on Monday, Tuesday our son's 21st birthday was a complete mess (we had booked a cabana on Great Stirrup Cay) and we lost 5 hours in the Bahamas. So then we leave and sail to Great Stirrup Cay for Wednesday. We arrive there and we are up at 6am since we had early tender time and up on deck 13 drinking coffee, when Captain lying pants comes on and says we are not going due to rough waters! Really, they were are calm as could be! Then for about 4-5 hours we are sailing in front of the island! Issue was since he changed our ports of call there was no room for our ship so he lied instead of being honest! That's all this trip was the whole week! Lie after lie! No refund! No management to complain to and they even had security come up when the guest went to complain! Worst cruise ever!

Cabin Review

Mini-Suite with Balcony

Cabin MB

cabin steward was the best person on the ship!

Port Reviews

Nassau

Shorted time there thanks to the Captain, so it made it very hard to take any other the excursions.

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