The Rhapsody was over all very poor, the staff were great that is all that is keeping this ship going, too bad the company can not see that but still cut crew. Dinner every night was cool even though we complained about it nothing was done until the 11 night when our headwaiter Alexandru took care to give us hot food for the last 3 nights, it was very nice he did that but he should not have to the chefs in the kitchen should not let cool food go out! (again useless cutbacks when the company is top heavy that is where the cutbacks need to start). Our Diamond Lounge Concierge Givago was always very helpful. Went for breakfast in the dining room of course went to Diamond side a the first group of 8 people were seated, no menu, no water the lady across from me had a dirty coffee cup after 20 minutes we complained then came some OJ but service was very very slow, I thought the idea of a Diamond entrance in the lounge was for some kind of better service, What A MISTAKE never went back there again!