I made this cruise with MSC and never had such a bad experience. I reported my complaints at MSC and the even refused a compensation!!!!!!
The transfer was a mess, the embarkation was very bad.
I booked an Aurea Suite(!) no window to open nor a balcony. I asked for a swap but was told off by the receptionist.
No window to open and no balcony. The bath made a worn off impression
Very messy at the airport, nothing was clear. Bad organisation
Nothing special except Petra. Were not able to do this trip.
Stayed in Civitavecchia