1. Home
  2. Cruise Reviews
  3. Emerald Sun
Chose because we thought it was more upmarket than others and paid over £4000 for 2. Cruise director and waiters tried hard but were let down by company procedures on food and visits. Chef found it hard to deviate from the company pictures of plates of food that they showed us when we complained. Chef found it hard to understand that spice and gluten were not to be included in our diet. 3 conversations later we started to make some headway. However, their interpretation of gluten free items particularly cakes and bread left very much to be desired. Suggest you take your own! There were too many days moored alongside other river boats. When you have one either side, why do you need a panoramic balcony stateroom? The cabin goes into semi darkness and you just as well be below water line! What is a balcony? Be careful if you think it is where you can sit outside (cabin side) and watch the river flow-it is not. It is a large window and 2 chairs and a table inside your cabin. The highlight was going to be kerkenhof gardens. We were allowed 2 1/2 hours there only! The captains gala dinner was a non event..no different from any other dinner, except, you were presented with a splash of some fizzy wine that just wetted the bottom of the glass-same both dinners-pathetic.

TOO MUCH TIME MOORED UP NEXT TO OTHER BOATS. NOT ENOUGH TIME AT MOST INTERESTING

Emerald Sun Cruise Review by MARTINGREENYER

1 person found this helpful
Trip Details
Chose because we thought it was more upmarket than others and paid over £4000 for 2. Cruise director and waiters tried hard but were let down by company procedures on food and visits. Chef found it hard to deviate from the company pictures of plates of food that they showed us when we complained. Chef found it hard to understand that spice and gluten were not to be included in our diet. 3 conversations later we started to make some headway. However, their interpretation of gluten free items particularly cakes and bread left very much to be desired. Suggest you take your own!

There were too many days moored alongside other river boats. When you have one either side, why do you need a panoramic balcony stateroom? The cabin goes into semi darkness and you just as well be below water line! What is a balcony? Be careful if you think it is where you can sit outside (cabin side) and watch the river flow-it is not. It is a large window and 2 chairs and a table inside your cabin. The highlight was going to be kerkenhof gardens. We were allowed 2 1/2 hours there only! The captains gala dinner was a non event..no different from any other dinner, except, you were presented with a splash of some fizzy wine that just wetted the bottom of the glass-same both dinners-pathetic.
MARTINGREENYER’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Emerald Sun price drops
250,000+ people have entered their email

Cabin Review

Cabin 211
Adequate considering it is a small river boat. Could do with more clothes hanging space.