The hotels in Madrid and Lisbon were excellent, as were all the short trips and the Ama staff. HOWEVER, the experience on the ship was among the worst we have experienced in many years of travel. The air conditioning in the public spaces (lounge, dining room, etc.) was absolutely inadequate: temperatures were always above 85 degrees, and were above 90 by the end of meals. In addition, the "free Wi-Fi" was cancelled on an individual basis almost every day because of "overuse." The Wi-Fi could only be reset at the home office, requiring shipboard personnel to send a message and then wait helplessly, frequently for hours, for the folks at headquarters to get around to it.
This is a wonderful trip and the Ama staff couldn't have been more helpful, including arranging last-minute transport to the airport when our airline decided to make things "interesting" for us.
Portugal is a wonderful country to visit, and the winery tours and meals were a real highlight. But the ship?????
Typical for Viking and similar lines. Very good, but cramped for storage and bathroom space. Fortunately, the air conditioning worked in the cabin, even if it did not in the lounge and dining room. The "Free Wi-Fi" was cut off almost daily for passengers who "overused' it.