Emerald Princess Review

4.5 / 5.0
1,873 reviews

Could have been much better

Review for Australia & New Zealand Cruise on Emerald Princess
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cfuentesm
2-5 Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Mar 2017
Cabin: Interior
Exterior
Deck
Laundry: good
Emerald Princess

Had to take this cruise because it was the last one doing New Zealand. The ship does not feel renovated nor new. Needs maintenance. Staff was friendly, mostly. But the excursion staff are not prepared to deal with problems, such as so many cancellations. They should give us, those who reserved on time and then were canceled, some priority or compensation. We had too many stops canceled and the excuse was: It is a ship full of old people. Well.. leave them on board. Not my fault. I payed a full fare just to be stuck on board too many days. I had a bad altercation with excursions staff because of their lack of seruiousness. Avoid the IN THE FOOTSTEPS OF LORD OF THE RINGS TOUR. The Dunedin Overland was nice.

Food was bad. Pizza was about the only saveable thing. And they should stop charging you for everything!!!!

Weather not that nice.

Cabin Review

Interior

Cabin IB

Old fashioned

Port Reviews

Auckland

Easy boarding here

3 Helpful Votes
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