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Emerald Princess Review

4.5 / 5.0
Editor Rating
1669 reviews
7 Awards

Could have been much better

Review for Emerald Princess to Australia & New Zealand
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cfuentesm
2-5 Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Mar 2017
Cabin: Interior
Leaving Auckland
Exterior
Deck
Laundry: good
Emerald Princess

Had to take this cruise because it was the last one doing New Zealand. The ship does not feel renovated nor new. Needs maintenance. Staff was friendly, mostly. But the excursion staff are not prepared to deal with problems, such as so many cancellations. They should give us, those who reserved on time and then were canceled, some priority or compensation. We had too many stops canceled and the excuse was: It is a ship full of old people. Well.. leave them on board. Not my fault. I payed a full fare just to be stuck on board too many days. I had a bad altercation with excursions staff because of their lack of seruiousness. Avoid the IN THE FOOTSTEPS OF LORD OF THE RINGS TOUR. The Dunedin Overland was nice.

Food was bad. Pizza was about the only saveable thing. And they should stop charging you for everything!!!!

Weather not that nice.

Cabin Review

Interior

Cabin IB

Old fashioned

Port Reviews

Auckland

Easy boarding here

Sydney (Australia)

Did not board in Sydney

Gisborne

Stop anceled. Very upset of not descending

Akaroa

Stop canceled. First they cancelled all the pre booked excursions. Then they canceled the whole stop. Would should get refunds when this happens

3 Helpful Votes

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