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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Could have been much better

Emerald Princess Cruise Review by cfuentesm

3 people found this helpful
Trip Details
  • Sail Date: Mar 2017
  • Destination: Australia & New Zealand
  • Cabin Type: Interior

Had to take this cruise because it was the last one doing New Zealand. The ship does not feel renovated nor new. Needs maintenance. Staff was friendly, mostly. But the excursion staff are not prepared to deal with problems, such as so many cancellations. They should give us, those who reserved on time and then were canceled, some priority or compensation. We had too many stops canceled and the excuse was: It is a ship full of old people. Well.. leave them on board. Not my fault. I payed a full fare just to be stuck on board too many days. I had a bad altercation with excursions staff because of their lack of seruiousness. Avoid the IN THE FOOTSTEPS OF LORD OF THE RINGS TOUR. The Dunedin Overland was nice.

Food was bad. Pizza was about the only saveable thing. And they should stop charging you for everything!!!!

Weather not that nice.

Main complaint, port stop cancelation and excursion cancelatinos. Very very upset.

Disenmarkation perfect

cfuentesm's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin IB B253

Old fashioned

Port & Shore Excursion Reviews

Wai-O-Tapu Valley

The weather was terrible but the experience was superb. Didn't care much for Rainbow Springs. At Lakeland Queen, weather spoiled views but food was nice. Wai o Tapu was like a trip into the exsorcist. Great!

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Seal Coast Safari

Lots of fun despite the bad weather. Seals and a magnificent coast. Our guide... loved him

View All 8 Seal Coast Safari Reviews

Stop canceled. First they cancelled all the pre booked excursions. Then they canceled the whole stop. Would should get refunds when this happens

Great great tour. Never got bored and the best meals we had during the cruise

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