We chose this cruise because of the destination and our prior cruises with Oceana. While our cabin was good, our cabin attendant was usually no where to be found.
The food was a disappointment, especially the 2 upscale restaurants. At the Tuscan Steak our steaks had to be sent back and at The Red Ginger fod was returned and service was lacking. It was a chore to get our wine bottles we had previously purchased.
The entertainment was just so-so with mostly dancing and singing. The entertainers were talented but more thought should have been put into the staging. There was a comic we walked out on who was not even a little funny.
Shore excursions were poor with only a couple worth the time. Way too much riding in a bus and little fun things to do. On one we rode 30+ minutes to a cheese maker who said we were cancelled and had nothing for us except we could walk around the store and purchase products. This cruise taught us not to us Oceana's shore excursions.
WiFi was included in our package but was useless. If we had been paying more for it we would have wanted a refund. I don't understand why the ship can't update the wifi service.
There were several large groups on the ship and it seemed the service was geared to them and not the other passengers. There were times areas would be closed for their use.
This was our 10th cruise with Oceana and we are not sure if they are changing their service or if this was a one time event on this ship.
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