Repositioning cruises are a wonderful way to avoid tedious air travel. Noordam had a great itinerary and the timing was perfect. Noordam was scheduled for a refit in 2015 but it still hasn't happened and its looking a bit tired. The soft furnishings are worn in the staterooms and some public areas. Although the colors in the bathroom are dismal, the size of the bathroom is good with a lovely sitting size tub. Dining on Deck 3 in the Vista dining Room was fine, good food and a wonderful waiter on table 71, but breakfasts and lunches on Deck 2 were inconsistent due to insufficient staffing. Wait staff worked hard and were pleasant but they were stretched too thin. Room stewards were lovely and particularly thoughtful. HAL has cut back on entertainment staff, no sports staff, no poolside activities, no sailaway parties at each port. There are fitness classes (fee) and staff in the gym. I enjoyed the thermal spa a great deal and found the spa staff very welcoming and friendly. There were no enrichment lectures for the seadays between Auckland and Sydney. We have been told enrichment lectures may not be continued at all. After Sydney, they had 3 lectures most seadays and these were generally worthy. Evening entertainment was hampered by a dreadful sound system, and inability to turn down the recorded background music so the singers could be heard. In general music was TOO LOUD unless unamplifed. In general we loved the itinerary but are not likely to do this one again and certainly NOT on Noordam. Communication from staff over changed/missed ports was slow or absent, and when information needed to be timely it wasn't.

Poor communicators, refit needed

Noordam Cruise Review by RETIRED13

4 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: South Pacific
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Repositioning cruises are a wonderful way to avoid tedious air travel. Noordam had a great itinerary and the timing was perfect.

Noordam was scheduled for a refit in 2015 but it still hasn't happened and its looking a bit tired. The soft furnishings are worn in the staterooms and some public areas. Although the colors in the bathroom are dismal, the size of the bathroom is good with a lovely sitting size tub.

Dining on Deck 3 in the Vista dining Room was fine, good food and a wonderful waiter on table 71, but breakfasts and lunches on Deck 2 were inconsistent due to insufficient staffing. Wait staff worked hard and were pleasant but they were stretched too thin. Room stewards were lovely and particularly thoughtful.

HAL has cut back on entertainment staff, no sports staff, no poolside activities, no sailaway parties at each port. There are fitness classes (fee) and staff in the gym. I enjoyed the thermal spa a great deal and found the spa staff very welcoming and friendly.

There were no enrichment lectures for the seadays between Auckland and Sydney. We have been told enrichment lectures may not be continued at all. After Sydney, they had 3 lectures most seadays and these were generally worthy. Evening entertainment was hampered by a dreadful sound system, and inability to turn down the recorded background music so the singers could be heard. In general music was TOO LOUD unless unamplifed.

In general we loved the itinerary but are not likely to do this one again and certainly NOT on Noordam. Communication from staff over changed/missed ports was slow or absent, and when information needed to be timely it wasn't.
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VC 4151
Deck 4 has a veranda that is about 1 foot wider than decks 5-8.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins