We were in cabin 1013 concierge suite. It was very small and poorly arranged. The sitting room felt like sitting in a dark hole. Food Was ok. Prime 7 was excellent! Service was spotty. Mostly very good, but occasionally service was not professional. We felt this ship might be used as a training ship. The handgrip in the shower was in the back of the shower. Useless! One bar opened at ten outside on the pool deck. Other bars opened at 12, 1, or 2. Never were sure when.
Our other trips were on the Navigator and we loved that ship!
When we complained about the handgrip in the shower, we were told "yes we've had other complaints about that". No attempt to fix that. A bar costs about $25.
See above.we wrote a letter about our disappointment with the room to Regent corporate headquarters. Never received a reply. Very disappointing! We feel the new management with the sale of Regent to NCL has changed the ambiance of this cruise line.