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Lots of people who were on this cruise will disagree virulently with what I have written here, that's OK we are all different and this is MY perspective of the cruise based on MY experiences Summary I will not go on another Royal Caribbean Cruise. This ship whilst beautiful is too big and impersonal. Royal Caribbean is expensive and unless they have their hand in your pocket you get only what they HAVE to give you. I never thought I would say it but they make Princess cruises look brilliant SHIP I have to start by saying this is a beautiful ship, it is new and in pristine condition and you don't even feel like you are on a ship, (I felt like I was in a giant shopping centre). This is great news for anyone who suffers from motion sickness. It is also very big with a lot of people on board which becomes obvious when you decide to partake of any activity, it's a bit scary when the cruise line keeps telling you to book activities/ dining / shows "before" you even get onto the ship or miss out. CABIN The cabin was par for the course with a "virtual balcony" , (a large TV screen turned on it's side) . It was comfortable and clean and had plenty of storage and the interactive TV was great, very useful for accessing your account on line without joining the constant 30 min queue at Customer Services. DINING Dining - this is where the experience started to unravel. We had a late sitting in one of the 4 dining rooms, all have the same menu. The food was.....not good! There were exceptions but it was in general poorly prepared mass produced bland and tasteless fare. It was so consistently poor that we gave up on the dining room after day 5 and joined the masses in the Windjammer buffet where the food was at least tasty if not monotonous ENTERTAINMENT There was a distinct lack of spontaneous entertainment eg: the silly interactive events or games at the pool or the poolside band banging away during the day. The shows were good with the performers obviously putting their best into every performance. The show Pixels was a booking only event which is performed in the 270 room, the alternate showroom /activities area at the rear of the ship, most ships have a similar area as regular cruisers will know. The show is heavy on tech effects with robots and lots of lighting effects to support the dancers, I thought the other shows were better but that's just me. The main problem with this show is the room, it is simply too small and poorly laid out to hold such an event. In the entire room there are only about 5-6 rows of seats that have an unobstructed view of the performers the rest of the seats offer very poor visibility to the point where it's almost not worth the effort. SERVICE On the whole the service offered by the employees was exemplary, friendly, courteous and helpful. Hmmmm......I realise cruises are a money making enterprise but Royal Caribbean have turned into an art form. They use the term "valued guest" a lot but as the cruise goes on you begin to realise that unless they have their hand in your pocket you are actually not "that valued". as an example unless you continue to pay it is difficult to get an above average meal. Areas of the ship are frequently closed off for "Private functions", on 3 occasions I was told to get out of an area because a private function was being held...someone was/ had or was going to pay. BARS There are many bars on the ship , if you are even a moderate drinker get a package as the drinks are very expensive. The service at the bars is generally quite slow and frustrating for a number of reasons. The bar tenders are generally very competent but there are never more than 3 to even the busiest bar and they are slowed down firstly by the the large proportion of time consuming cocktails that they have to make but mostly by the cumbersome accounting software that is installed on the tills they have to use. They use a touch pad interface with as an example 20 finger touches with associated waiting/reading/processing pauses between each touch and that's just for 1 can of beer.....damn it's slow and hard work getting a drink sometimes. EXCURSIONS The ship is so big that the regular terminals can't accommodate it so you end up a long way out of town, which is a pity because a lot of the available time in port is wasted in travelling back and forth. The excursions are par for the course on a cruise, expensive and hurried.......follow the number 5 paddle and keep up. If you don't choose to buy an excursion well you aren't a "valued guest" anymore, your on your own big time pal. There is little or no information provided by RC of what to expect at the port , no shuttle busses provided by RC your at the mercy of the sharks outside the gate. My advice is to book with locals before the cruise, lots of people had done this and there seemed to be having no problems.

Bigger is NOT better!

Ovation of the Seas Cruise Review by snephets

11 people found this helpful
Trip Details
  • Sail Date: April 2017
  • Destination: Asia
Lots of people who were on this cruise will disagree virulently with what I have written here, that's OK we are all different and this is MY perspective of the cruise based on MY experiences

Summary

I will not go on another Royal Caribbean Cruise. This ship whilst beautiful is too big and impersonal. Royal Caribbean is expensive and unless they have their hand in your pocket you get only what they HAVE to give you. I never thought I would say it but they make Princess cruises look brilliant

SHIP

I have to start by saying this is a beautiful ship, it is new and in pristine condition and you don't even feel like you are on a ship, (I felt like I was in a giant shopping centre). This is great news for anyone who suffers from motion sickness. It is also very big with a lot of people on board which becomes obvious when you decide to partake of any activity, it's a bit scary when the cruise line keeps telling you to book activities/ dining / shows "before" you even get onto the ship or miss out.

CABIN

The cabin was par for the course with a "virtual balcony" , (a large TV screen turned on it's side) . It was comfortable and clean and had plenty of storage and the interactive TV was great, very useful for accessing your account on line without joining the constant 30 min queue at Customer Services.

DINING

Dining - this is where the experience started to unravel. We had a late sitting in one of the 4 dining rooms, all have the same menu. The food was.....not good! There were exceptions but it was in general poorly prepared mass produced bland and tasteless fare. It was so consistently poor that we gave up on the dining room after day 5 and joined the masses in the Windjammer buffet where the food was at least tasty if not monotonous

ENTERTAINMENT

There was a distinct lack of spontaneous entertainment eg: the silly interactive events or games at the pool or the poolside band banging away during the day.

The shows were good with the performers obviously putting their best into every performance. The show Pixels was a booking only event which is performed in the 270 room, the alternate showroom /activities area at the rear of the ship, most ships have a similar area as regular cruisers will know. The show is heavy on tech effects with robots and lots of lighting effects to support the dancers, I thought the other shows were better but that's just me. The main problem with this show is the room, it is simply too small and poorly laid out to hold such an event. In the entire room there are only about 5-6 rows of seats that have an unobstructed view of the performers the rest of the seats offer very poor visibility to the point where it's almost not worth the effort.

SERVICE

On the whole the service offered by the employees was exemplary, friendly, courteous and helpful.

Hmmmm......I realise cruises are a money making enterprise but Royal Caribbean have turned into an art form. They use the term "valued guest" a lot but as the cruise goes on you begin to realise that unless they have their hand in your pocket you are actually not "that valued". as an example unless you continue to pay it is difficult to get an above average meal. Areas of the ship are frequently closed off for "Private functions", on 3 occasions I was told to get out of an area because a private function was being held...someone was/ had or was going to pay.

BARS

There are many bars on the ship , if you are even a moderate drinker get a package as the drinks are very expensive. The service at the bars is generally quite slow and frustrating for a number of reasons. The bar tenders are generally very competent but there are never more than 3 to even the busiest bar and they are slowed down firstly by the the large proportion of time consuming cocktails that they have to make but mostly by the cumbersome accounting software that is installed on the tills they have to use. They use a touch pad interface with as an example 20 finger touches with associated waiting/reading/processing pauses between each touch and that's just for 1 can of beer.....damn it's slow and hard work getting a drink sometimes.

EXCURSIONS

The ship is so big that the regular terminals can't accommodate it so you end up a long way out of town, which is a pity because a lot of the available time in port is wasted in travelling back and forth.

The excursions are par for the course on a cruise, expensive and hurried.......follow the number 5 paddle and keep up. If you don't choose to buy an excursion well you aren't a "valued guest" anymore, your on your own big time pal. There is little or no information provided by RC of what to expect at the port , no shuttle busses provided by RC your at the mercy of the sharks outside the gate. My advice is to book with locals before the cruise, lots of people had done this and there seemed to be having no problems.
snephets’s Full Rating Summary
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Cabin Review

Cabin 10121
Small but well appointed, plenty of stowage space. If the beds are configured into 2 singles there wont be much room between them.
The virtual balcony is a novelty that soon wears put.
  Ovation of the Seas Deck Plans

Port & Shore Excursion Reviews