I just took my first Princess cruise. I was very disappointed.

1. No hair conditioner? Even 2 Star hotels supply this. Especially now, that TSA won’t permit more than 3 ounces of liquid etc., and there was no warning! The product in the showers and Thermal Suite changing room, labelled “Shampoo and Conditioner” do not work. The shampoo in it overrides any conditioner, and one merges with brittle, crackling, dried out hair. I had to put Coconut Oil on mine to get a comb through it.

2. The pools are FREEZING! And crowded. Some of us enjoy swimming in the evening, when the massive crowds have dispersed, and we don’t have to worry about skin cancer and damage. I know your ships travel all over the world, and there are only a few places and times of year, that the water will be warm enough naturally. Also, no retractable roofs? My ship, the Regal, left for Europe after I got off. The Atlantic in April is cold, and windy, as is Europe, often, especially in the North. How does anyone use the pools under such conditions? And why are there no adult only pools? During daytime, the pool areas looked like Coney Island on July 4 - nightmare. And the hordes of near naked bodies draped everywhere, soaking up the sun, made one feel as though they were in a sardine can. Also, the pools are listed as being open ‘till midnight, but were closed by 10:30. I was told the staff go up there, and if no one is around, they close the pools. But passengers will often plan a late swim,based on the information provided, gleefully head up to the pool at 11 PM, and find it closed. Makes no sense. Read more