1. Home
  2. Cruise Reviews
  3. Crystal Serenity
We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way . The service and the staff throughout the Serenity are absolutely outstanding and the food in all the restaurants is beautifully presented and served hot and served with style. We ate in the MDR by reservation which worked perfectly with us always getting a table for two no matter what time we turned up and the wait time for meals was minimal. After having a suite on the Victoria we booked a standard window on the Serenity and found the room very light and very comfortable with beautiful linen and thick white towels. The window looking on to the promenade we thought would bother us but in fact it was perfectly fine and since the weather was very hot we wouldn't have used the balcony as we are not sun worshippers. The ship overall is beautifully maintained but the Palm Court lounge is very dated and lets the ship down compare to the Symphony which has been beautifully refurbished and looking very stylish. The age of the passengers were mixed and we are in our 50' s and found everyone friendly and very sociable ( I think the inclusive cocktails help). We have travelled previously on Crystal and were a little worried after reading some of the negative reviews on CC but our opinion is that Crystal is still the best value for money in the premium cruise lines and the staff are the best we have had and we have done in excess of 100 cruises so have something to compare them with. So go ahead and book your cruise and you won't be disappointed.

Shines like a Crystal

Crystal Serenity Cruise Review by Steveoka

8 people found this helpful
Trip Details
We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way .

The service and the staff throughout the Serenity are absolutely outstanding and the food in all the restaurants is beautifully presented and served hot and served with style.

We ate in the MDR by reservation which worked perfectly with us always getting a table for two no matter what time we turned up and the wait time for meals was minimal. After having a suite on the Victoria we booked a standard window on the Serenity and found the room very light and very comfortable with beautiful linen and thick white towels. The window looking on to the promenade we thought would bother us but in fact it was perfectly fine and since the weather was very hot we wouldn't have used the balcony as we are not sun worshippers.

The ship overall is beautifully maintained but the Palm Court lounge is very dated and lets the ship down compare to the Symphony which has been beautifully refurbished and looking very stylish.

The age of the passengers were mixed and we are in our 50' s and found everyone friendly and very sociable ( I think the inclusive cocktails help).

We have travelled previously on Crystal and were a little worried after reading some of the negative reviews on CC but our opinion is that Crystal is still the best value for money in the premium cruise lines and the staff are the best we have had and we have done in excess of 100 cruises so have something to compare them with.

So go ahead and book your cruise and you won't be disappointed.
Steveoka’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Crystal Serenity price drops
250,000+ people have entered their email

Cabin Review

Deluxe Stateroom with Picture Window
Cabin C1 7020
Very comfy ,beautifully presented with great bedding and light.
Promenade Deck Outside Cabins