1. Home
  2. Cruise Reviews
  3. Volendam
I chose this cruise ,28 days, intending to visit major cities in the far east and Japan in particular and with detail. Cruised on the Volendam sept 2016 to Alaska. Summarize this cruise as a disappointment. To begin I got sick after 5 days on board. On the previous cruise sept 2016 had the same symptoms after 4 days.I can't see how it can happen unless the air conditioning system is infected. This is not a statistic fact but 5 out of 8 people seated on the same table for dinner for diner got ill. The Frans Hals lounge is very dusty and many of guest sitting in lounge were coughing all their stay. I could feel the "dust screen" from a distance. The menu in main dining room some how repeated it self to much. On sea days not enough activities on board. Chairs in Lido restaurant, seats worn out and very uncomfortable. Air conditioning in main dining room poor. Service for breakfast in main dining room very slow. Would like to praise the Indonesian hotel staff who are very smiley and offer great service. Compared to previous cruise sept 2016 ship condition deteriorated. I think the ship needs refurbishing and maintenance very urgently.

Big disapointment

Volendam Cruise Review by madmax195

4 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: Asia
  • Cabin Type: Large Ocean-View Stateroom
I chose this cruise ,28 days, intending to visit major cities in the far east and Japan in particular and with detail. Cruised on the Volendam sept 2016 to Alaska.

Summarize this cruise as a disappointment. To begin I got sick after 5 days on board. On the previous cruise sept 2016 had the same symptoms after 4 days.I can't see how it can happen unless the air conditioning system is infected. This is not a statistic fact but 5 out of 8 people seated on the same table for dinner for diner got ill.

The Frans Hals lounge is very dusty and many of guest sitting in lounge were coughing all their stay. I could feel the "dust screen" from a distance.

The menu in main dining room some how repeated it self to much.

On sea days not enough activities on board.

Chairs in Lido restaurant, seats worn out and very uncomfortable.

Air conditioning in main dining room poor.

Service for breakfast in main dining room very slow.

Would like to praise the Indonesian hotel staff who are very smiley and offer great service.

Compared to previous cruise sept 2016 ship condition deteriorated.

I think the ship needs refurbishing and maintenance very urgently.
madmax195’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Volendam price drops
250,000+ people have entered their email

Cabin Review

Large Ocean-View Stateroom
Cabin C 2579
Cabin quiet and comfortable. Toilet & shower were good in size. Cabin clean, bed comfortable. No mini bar refrigerator.
Air conditioning toisy. Fixed after 2 days.
Main Deck Inside Cabins, Outside Cabins