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L'Austral Review

4.5 / 5.0
Editor Rating
108 reviews
8 Awards

Indifferent staff, poor food, small staterooms add up to poor value for money.

Review for L'Austral to Asia
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bobb300
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Apr 2017
Cabin:

Chosen for itinerary and was intrigued to try out a small ship. Itineray was great but ship was a disappointment. Suite was nothing more than two standard rooms that adjoined, with the bed taken out of one and a couch and two chairs substituted. That did give us two bathrooms, which was important, since the bathrooms are tiny. the sleeping cabin was small with only about a foot or son between the end of the bed and the dresser. I have had suites on many larger 5 star ships that put this "premiere suite" to shame.

The food was also terrible. Buffet breakfast and lunch was basically the same for 8 days. Being a French ship, I expected that at least pasties and deserts would be of high quality but even the croissants were dry, heavy. The best croissants I had on the trip was from a Japanese hotel (Shangri-la)m in Tokyo. Dinners were average at best and poor at worst. Beef steak lacked flavor. Fish was always overcooked and dry. There was no imagination with plating or menu selection. Only 3 entrees offered per night with an option for a steak, hamburger, etc all there time. Worst food we have ever had on a cruise ship.

Staff was indifferent at best. Smiles were at the ready but real caring service was lacking. Waiters would walk by at breakfast with a coffee pot and never asked if you wanted more. We always had to flag someone down. Reception desk personnel sometimes acted like you were bothering them if you stopped and asked for something.

Cabin Review

Small cabin. Thankfully, "premiere suite" category gave us two rooms otherwise we would have felt confined. Never had a "suite" on a ship poorly designed. Suites are not really suites, just adjoining rooms that have been modified. The cabins are so small that even the living room portion of our suite was cramped with two chairs crammed up against a sofa.

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