We choose this cruise for the Southern Carribean itinerary and time of year. Nice to get an upgrade to a balcony yet except for our wait staff and cabin stewart I must say this was the worst cruise we have ever been on even going back to Carnival when our kids were young.
I think RCCL is slipping and cutting corners in every way possible. For example you cannot get orange juice thru room service after 11am without a service charge. Food was average yet I must say our dinner waiters were great. Some of the talent for entertainment was very good but their production shows were on the scale of a high school musical.
The dining room for lunch was a continued diseaster. The woman seating people was slow and disorganized. She seemed more interested in chatting with people meanwhile the line accumulated.They didn't have enough staff to seat you, This was everyday! Just to get seated took 15 minutes and then if you didn't utilize the salad bar it could take 20 minutes to get served. We enjoyed the salad bar but regular lunch was slow slow. As was breakfast which after two bad days of service we stopped going. Once again not enough staff.
It does NOT appear anyone is in charge, they just go thru the motions.
Lastly after a so so cruise they had NO organization or communication for the self walk off people. First they informed everyone to report to Sapphire dining room then tell everyone to go to Majestic lounge. Everyone gets crammed into the Schooner lounge and people coming late are trying to pile thru the people who have been there already and there is no place to go. WHAT a mess! No one from RCCL around to guide or help inform people. They have people disembark EVERY darn week, they cannot figure out a smoother way to get people off their ship. Most importantly NO one around to direct people. What a disgrace!
I will have to think long and hard before traveling on RCCL again soon.
Cutting corners on things adds up to a crapping cruise.
Good cabin good stewart