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Nautica Review

5.0 / 5.0
Editor Rating
347 reviews
17 Awards

Food, service, and overall quality of ship were below expectations

Review for Nautica to Asia
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poor value
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Feb 2017
Cabin: Concierge Level Veranda Stateroom

We have previously traveled on Oceania. Nautica is an ancient ship that should be retired.

Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main dinning room. Folks wore flip flops, torn/dirty sweatshirts. Dining room drapes were wrinkled and dusty.Mold on shower curtain in bathroom. Staff appeared to be poorly trained as compared to previous cruises with Oceania, bu tried very hard to be helpful. When a crew member was asked about staffing he commented that Oceania had "moved crew members around to newer and bigger ships." Spoke with high level management person, while on ship, and he agreed with me, regarding problems, and we did receive a credit of thousands of dollars toward next cruise. That demonstrates, to me, that management is acutely aware of the problems. Why else would the company compensate me for my observations? Oceania management either does not want to or cannot improve the situation. Our belief is that since being bought by NCL that the organization is "milking the cash cow." That is to say that management has cut back on services, quality of food, and ship maintenance, in terms of quality and comfort for passengers,

Cabin Review

Concierge Level Veranda Stateroom

See above Service was excellent. Food was terrible.

Port Reviews

Taipei (Keelung)

not much to see

Kobe

Some interesting sights

Nagasaki

a dome was great as was glover garden

Beijing

Chinese officials held us on ship too long to see anything. Not the fault of Oceania,

Shanghai

Should have docked at 4 pm to be able to see show and city. Docked at 9 pm. In all fairness, Oceania did tell us this in advance of boarding.

Hong Kong

Great city

5 Helpful Votes

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