We have previously traveled on Oceania. Nautica is an ancient ship that should be retired.
Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main dinning room. Folks wore flip flops, torn/dirty sweatshirts. Dining room drapes were wrinkled and dusty.Mold on shower curtain in bathroom. Staff appeared to be poorly trained as compared to previous cruises with Oceania, bu tried very hard to be helpful. When a crew member was asked about staffing he commented that Oceania had "moved crew members around to newer and bigger ships." Spoke with high level management person, while on ship, and he agreed with me, regarding problems, and we did receive a credit of thousands of dollars toward next cruise. That demonstrates, to me, that management is acutely aware of the problems. Why else would the company compensate me for my observations? Oceania management either does not want to or cannot improve the situation. Our belief is that since being bought by NCL that the organization is "milking the cash cow." That is to say that management has cut back on services, quality of food, and ship maintenance, in terms of quality and comfort for passengers,
See above Service was excellent. Food was terrible.
not much to see
Some interesting sights
a dome was great as was glover garden
Chinese officials held us on ship too long to see anything. Not the fault of Oceania,
Should have docked at 4 pm to be able to see show and city. Docked at 9 pm. In all fairness, Oceania did tell us this in advance of boarding.