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Queen Mary 2 (QM2) Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,342 Reviews

Disappointment . Disembarked Dubai not Southampton as heading shows.

Queen Mary 2 (QM2) Cruise Review by clawhammer3

13 people found this helpful
Trip Details
  • Sail Date: Mar 2017
  • Destination: Around the World
  • Cabin Type: Balcony, sheltered

To enjoy a leisurely time visiting various far east ports we had looked forward to this cruise for months, unfortunately the reality proved to be a disappointment. The embarkation was a slow process, which we christened FTS,( ie.. first time syndrome - perhaps they had never done this before!) This FTS continued throughout the cruise with poor organisation apparently emanating from the purser's office. The daily info.sheets had many mistakes or lack of necessary detail.

Now for the criticism. The shows were disappointing and walked out of 4 of those went to. They were even made laughing stock by subsequent comedians.The films were poor , walked out of 3. Some of the lectures were very good, special mention must be made of Park Sim, an American who lectured on the Oceans, Tidal Power, Heat Pumps, Lasers and the USAF in UK. He had a lovely style and made each lecture a pleasure.

The price of drinks, which I had complained about to Cunard before even joining the ship ( I had already booked) was extortionate. Cunard in their reply was bragging about being on a par with 5 star London hotels and other cruise lines. They must realise that a) not everyone uses London hotels and b) they have to include 20%VAT and a large percentage of alcohol duty.For Cunard to then add a further15% gratuity (tax) on each and every drink alcoholic or otherwise is just extortionate. I have never seen so little alcohol consumed at lunch or dinner. One goes on a cruise to enjoy dining and to have it complimented with a glass of wine or two, especially when there is no driving home after the meal to be considered.

We went on one Cunard tour. This was because we were virtually blackmailed into it in order to avoid ridiculous visa payments to China. The one tour was a bus trip in a two and a half hour traffic jam to a multi storey tower block in order to go up to the 88th floor in 45 seconds for a view of a fog shrouded Shanghai!. Back on the bus for a further two hours drive in a traffic jam back to the QM2. All for $154 for two. Two days prior to arriving at Colombo,Cunard sort fit to ask for $30 each for a visa for Sri Lanka. We had been told before cruise that there was no visa requirement for Sri Lanka. After many complaints Cunard changed their minds saying that their agent had given them the wrong information.

We joined the ship on the first visit to Hong Kong just after 1200 Australians had disembarked.It was only the next day that I discovered that they had drunk the draught ale on the ship dry! No one had the foresight to have replenished the stock.

Never got to Kuala Lumpur, Seoul or Bangkok because of distance from ship and cost of tour and subsequent long journey required. Used shore excursions by shuttle bus to local areas in some cases. Not very exciting especially so in Colombo where the organisation was so chaotic and the quality of the bus so poor.

This is an American owned (Carnival) ship pretending to be a British ship and passing it off as though it was still in the glory years of cruising of the 1930's - similar to a lot of the decor.We live in an entirely different age now. The class system for the decks is also an antiquated fashion.

No free wi-fi on ship - $47 for 120 minutes. You could just about get emails but the reception was poor.

As entitled altogether DISAPPOINTMENT. First and last time on Cunard. Many other passengers, even frequent Cunarders were expressing the same feeling.

clawhammer3's Full Rating Summary
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Cabin Review

Balcony, sheltered
Cabin BV 4134

Comfortable cabin. Poor sheltered balcony. Could not see sea unless stood up. Balcony usually soaking wet in morning. Rusty in places.Very good cabin steward Euggie.

Port & Shore Excursion Reviews

Jin Mao Tower

2 hours traffic jam getting there and 2 back

View All 4 Jin Mao Tower Reviews

Shuttle bus to hotel took nearly 3 hours of driving around with a terrible English speaking Latvian who did not know when to shut up.

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