Carnival Ecstasy Review

After 7 cruises - my first cruise that was horrible!

Review for the Bahamas Cruise on Carnival Ecstasy
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scrist1420
6-10 Cruises • Age 50s

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Sail Date: Apr 2017
Cabin: Porthole
Traveled with children

We chose Carnival because we had a great experience on the past 4 cruises with them. This time was far from great. I was so happy to get off the ship and back home. I took my daughter, who is 10, so we could have a mother-daughter get away. From the moment we got on the ship it was a terrible. The crew - from the dining room, bar areas, kids camp, guest services and all other areas were far from friendly. I am not sure we even met our cabin stewardess, there was one male that asked us what time we would like our room cleaned - we had the option of 8:30 am - 12 noon or 6 pm- 9 pm, after we made that decision we never saw him. In our cabin - the shower curtain was broken hanging half off the track, the water was scalding (could not get it warm or even cold), the sink would not drain and it was never really clean. Guest Services could never answer any questions correctly, like they did not know the answer. The food was horrible! I planned on gaining a few pounds, but instead lost a few (I guess good thing I did not have to go full force at the gym when getting back). Tried to do dinner in the dining room - but that was a disaster - took over an hour to get. I got the "cheers program" - good luck trying to use that - maybe if I would have started at 8 am in the morning I could have made the 15 a day drink limit - but since they are so slow in getting drinks, about 4 was all I could get in per day. "Crystal" on the Lido deck near the ice cream machine, yelled at my daughter - because one night the top of her ice cream fell off. We have spent a great deal on carnival cruises in the past years, but I can assure you after this trip - we will go back to Royal Caribbean - may spend a little more money, but will get the service and class that we are wanting on a cruise.

Cabin Review

Porthole

Cabin PT

Never Again!

7 Helpful Votes
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