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This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out that after our trip the ship was going to be dry-docked for just that purpose. We found the staff to not be as accommodating as we remembered from past cruises. The food was ok, but not over he top like we had experienced in the past. The casino, while the selection of games and slots was ok, the staff in the casino was very unfriendly and rude at times. There were 2 ladies behind the cashier's window who were the most unfriendly staff members that we dealt with. However, our wait staff in the main dinning room were amazing. They were over he top wonderful, they made every dinner wonderful and we all enjoyed both Antonio and Fidel.

OK cruise, but disappointed with the ship and staff

Grandeur of the Seas Cruise Review by cruisingkim1961

Trip Details
  • Sail Date: April 2017
  • Destination: Bahamas
This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out that after our trip the ship was going to be dry-docked for just that purpose. We found the staff to not be as accommodating as we remembered from past cruises. The food was ok, but not over he top like we had experienced in the past. The casino, while the selection of games and slots was ok, the staff in the casino was very unfriendly and rude at times. There were 2 ladies behind the cashier's window who were the most unfriendly staff members that we dealt with. However, our wait staff in the main dinning room were amazing. They were over he top wonderful, they made every dinner wonderful and we all enjoyed both Antonio and Fidel.
cruisingkim1961’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Cabin 8530
nice cabin, with a nice balcony. we liked being on the 8th floor and having a bit more space. However the junior suite doesn't give you any special allowances, only the bigger suites do that.
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Port & Shore Excursion Reviews