L'Austral Cruise Review by Newton177
- Sail Date: April 2017
- Destination: Asia
The dining was good for Breakfast and Lunch but relatively poor for the evening The seating areas for both were less than comfortable and there were only 2 options for dining. The lack of any Japanese food on board and little attempt to make gala evenings feel gala.
The local guides in japan were well meaning but generally incompetent in English and had very little of interest to report. The guide in Bosan was very good however. The tour locations were interesting however.
This ship's bookings were dominated by Tauck and as a result we were isolated as a small group of English speakers who were not part of Tauck.
Since we had a suite, we would expect a little attention and maybe a perq or two. There were none in evidence.. I think Ponant has a poor sense of customer expectations and I would rate it as much poorer than either AMA Waterways or Viking as well large cruise ships such as NCL.
Having made these negative observations, I do want to compliment the service staff including waiters, butlers, and housekeeping. They were always friendly and very responisve
250,000+ people have entered their email
Port & Shore Excursion Reviews
KagoshimaVolcano is excellentView All 25 Kagoshima Cruise Port Reviews
View Cruise Critic's Kagoshima Cruise Port Review