Regatta Review

4.5 / 5.0
425 reviews

Infected ship

Review for South America Cruise on Regatta
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bartekmak
10+ Cruises • Age 70s

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Sail Date: Mar 2017
Cabin: Concierge Level Veranda Stateroom

We chose this cruise for its itinerary. But it turned out to be disaster. Ship came back from Ushuaia and Machu Pichu infected with GI problems and influenza. Passengers were quarantined in their cabins and ship was supposingly being fully disinfected. Embarkation was delayed due to disinfecting procedures.

All crew was working 2 extra hours a day to clean the ship. Unfortunately the cleaning they were doing was rather superficial. What is the point of cleaning top of the tables when bottom is not touched or hairs are not cleaned etc. What about life jackets we wore first day during our safety drill? And so on.

During our cruise 16 days they tried to clean and disinfect, but to us it was not proper cleaning. People were still falling sick and imprisoned in their cabins after paying hefty price for their cruise. Staff was constantly making jokes how they have to sterilize everything even microphones for the show.

Cabin Review

Concierge Level Veranda Stateroom

Poorly cleaned. Due to infection on the ship cleaning staff was not allowed to vacuum our cabin for almost a week.

Cabin smelled of disinfectant, made us nauseous and it was hard to breathe.they kept leaving all surfaces wet with disinfecting solution. We had to dry it before we could even sit on the toilet or wash our hands.

Should have never happened!!!

7 Helpful Votes
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