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The itinery was good. Nice places but HAL is not confidence with the custom procedures of the harbours esp. not Shanghai! I lost 10 hrs of my 14 day cruise; waiting or custom procedures which were organised well by local authorities but HAL staff couldnt handle his clients at a decent way. The was the worst cruise I ever had. A Boat with non communication. nor intern nor with clients. And this was due to a non communucatie captain vd Hoeven! We never heard him. For getting custom numbers" passangers had to fight with each other because of non organisation/capability of staff The cabin boys where fantastic as allways like all restaurant employees. The management didn't communicate with each other nor to their clients. 14 days brown sink water. Every morning wake up by sink workers (the reason of the brown water) and a spray on my cabin window. Planning? Below level and poor entertainment / shows; old fitnes'; Pinnacle restaurant again same menu and not that quality ecpected Shore excursions not used because of price/too big groups/ bad old fashioned iinnery

14 days Yokohama - Hong Kong

Volendam Cruise Review by vacationes

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Trip Details
  • Sail Date: March 2017
  • Destination: Asia
  • Cabin Type: Large Ocean-View Stateroom
The itinery was good. Nice places but HAL is not confidence with the custom procedures of the harbours esp. not Shanghai! I lost 10 hrs of my 14 day cruise; waiting or custom procedures which were organised well by local authorities but HAL staff couldnt handle his clients at a decent way. The was the worst cruise I ever had. A Boat with non communication. nor intern nor with clients. And this was due to a non communucatie captain vd Hoeven! We never heard him. For getting custom numbers" passangers had to fight with each other because of non organisation/capability of staff

The cabin boys where fantastic as allways like all restaurant employees. The management didn't communicate with each other nor to their clients.

14 days brown sink water. Every morning wake up by sink workers (the reason of the brown water) and a spray on my cabin window. Planning?

Below level and poor entertainment / shows; old fitnes'; Pinnacle restaurant again same menu and not that quality ecpected

Shore excursions not used because of price/too big groups/ bad old fashioned iinnery
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Cabin Review

Large Ocean-View Stateroom
Cabin DA 3360
Cabin big with enough storage space; next to Promanade deck; clean and super cabin boys!
Verandah Deck Inside Cabins, Outside Cabins, Balcony Cabins