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Second time on Symphony and can't wait to get back.  First class service all the time, never a let up. Great ports of call in Beijing and all over Japan.  They took the entire ship to Beijing for a three day, two night excursion, all part of the cruise fee, nothing additional.  On top of that, the accommodations and food were first class and the sightseeing just incredible.  We had an amazing tour guide the entire three days, Oscar on Bus #22, and his contributions were essential in making Beijing a memorable stop. Japan is in full bloom with cherry blossoms so every stop was beautiful. All the stops were exciting.  The ship made the decision to miss a port to avoid possibly being stranded in the strait for a couple of days, courageous and correct decision and one that was well communicated to the entire ship. We had one problem on an excursion and Crystal immediately refunded our cost to us. Food was incredible.  Just cruised on Celebrity Solstice around New Zealand two months ago and they are about five levels below Crystal.  Nice having all inclusive cruising as well, even though we don't drink. Nice to be on a smaller ship, much easier to navigate around the place and to get to know other guests. Crystal did a good job filling up our "shared" dining table each night and we got to meet very nice people. The compromise in a smaller ship is the entertainment. While enthusiastic and well prepared, it is not to the level of quality we enjoyed on the Solstice sailing around New Zealand in February. We attended most every one of them, and enjoyed them, but it is a compromise in the more intimate ship size. We loved the destinations, all were up to our expectations and Crystal really know how to treat a guest. The staff are a complete cut above other cruise lines, a real distinction, and delightful to be around.

Wonderful time on the Symphony in China and Japan

Crystal Symphony Cruise Review by stewclannc

3 people found this helpful
Trip Details
  • Sail Date: March 2017
  • Destination: Asia
  • Cabin Type: Deluxe Stateroom with Large Picture Window (extremely limited view)
Second time on Symphony and can't wait to get back.  First class service all the time, never a let up.

Great ports of call in Beijing and all over Japan.  They took the entire ship to Beijing for a three day, two night excursion, all part of the cruise fee, nothing additional.  On top of that, the accommodations and food were first class and the sightseeing just incredible.  We had an amazing tour guide the entire three days, Oscar on Bus #22, and his contributions were essential in making Beijing a memorable stop.

Japan is in full bloom with cherry blossoms so every stop was beautiful. All the stops were exciting.  The ship made the decision to miss a port to avoid possibly being stranded in the strait for a couple of days, courageous and correct decision and one that was well communicated to the entire ship.

We had one problem on an excursion and Crystal immediately refunded our cost to us.

Food was incredible.  Just cruised on Celebrity Solstice around New Zealand two months ago and they are about five levels below Crystal.  Nice having all inclusive cruising as well, even though we don't drink.

Nice to be on a smaller ship, much easier to navigate around the place and to get to know other guests. Crystal did a good job filling up our "shared" dining table each night and we got to meet very nice people.

The compromise in a smaller ship is the entertainment. While enthusiastic and well prepared, it is not to the level of quality we enjoyed on the Solstice sailing around New Zealand in February. We attended most every one of them, and enjoyed them, but it is a compromise in the more intimate ship size.

We loved the destinations, all were up to our expectations and Crystal really know how to treat a guest. The staff are a complete cut above other cruise lines, a real distinction, and delightful to be around.
stewclannc’s Full Rating Summary
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Cabin Review

Deluxe Stateroom with Large Picture Window (extremely limited view)
Cabin E2 8070
Excellent linens. Nice and quiet.
Horizon Deck Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews