We enjoy the service on the Holland America cruise lines. Yes, it is an older crowd but we like to chill and rest. Ports were not the best but enjoyed West Bay, Infinity Bay in Honduras. We were able to snag day passes and the resort arranged transportation for us. Bummed out we were unable to dock at Costa Maya. Had been looking forward to our day planned at Maya Chan.
Food was delicious and our first time at Pinnacle Grill. Filet was just as delicious as Ruth Chris. Breakfast room service was accurate. Menu options changed but we wrote in special requests and they were honored. No issues.
Cabin nice with flat screen TV. We stay in our room resting and sitting on the balcony. Nice to have some TV options. Weather channel would have been nice since some active weather at home.
Enjoy the extra space in the bathroom. I believe by having a full tub, it gives you al little more room but sink area is roomy.
Plenty of closet space and hooks.
Had our mini bar emptied upon arrival and placed our white wine, water and cokes. It was not as cold as I would like but probably best for our wine.
Room seemed hot on afternoons with the sun. Had to keep curtains closed on those days. On early morning sun days, we were able to keep curtains open all day.
I really appreciate being able to immediately going to my room upon arriving and staying in my room until ready to leave.
Booked VH balcony guarantee so no idea what category we ended up with but it was near the elevator but no issues with noise.
Would book another balcony guarantee anytime.
Easy to get in and out of port. Uber is great! Stayed around International/airport area.
Been to Key West before and would rather visit another port. Was at the military base and too much time was spent shuttling us to the downtown area. Walked around and had customary Key Lime Pie.
Did not dock. Royal Caribbean took our berth and left us too exposed to the wind. Had a day booked at Maya Chan. They give a full refund if ship is unable to dock. Was really looking toward to this day and shame on Royal Caribbean and the Mexican Port Authority!
Was able to arrange day passes with infinity bay resort. They met us just outside the dock secured area with a resort sign and provided transportation. Felt very safe. Price was all prearranged. The beach was lovely and snorkeling was everywhere. Some vendors but not pushy and security at the resort. Would go back tomorrow if I could.