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Azamara Journey Review

4.5 / 5.0
Editor Rating
797 reviews
67 Awards

Overall very disappointing experience and highly overrated.

Review for Azamara Journey to Australia & New Zealand
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10+ Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2017
Cabin: Club Veranda Stateroom

Primarily for itinerary (Sydney to Auckland). The itinerary was great -- the ship not so much. I have been on about 35 to 40 cruises and maybe my expectations were too high. Some of the biggest disappointments were food was very inconsistent and main dining room very loud. Our room was only moderately clean -- example, one day the cabin was never made up, mold in the shower area and a rather nasty shower curtain, wash cloth left on the floor for 2 days (I deliberately did not pick it up just to see how long it would take!). The balcony for our cabin on one side was temporarily patched with plastic, masking tape and secured to the rail by plastic ties usually used to secure large garbage bags. Two of the excursions we had signed up for were cancelled, one excursion was about an hour late starting (waiting for the bus), which meant end of the excursion was cut short.

On the positive side, Maritza (from South Africa at the Excursion desk) was extremely helpful, apologetic and most accommodating in every way -- in fact, probably the most outstanding employee we encountered on the trip. The entertainment was inconsistent with some of it being very good and other evenings very lackluster. We did thoroughly enjoy the AzAmazing evening -- one of the highlights of the trip. Also, thought the 2 lecturers were excellent and made an effort to attend all of their lectures.

Other than that, the on-board options (and there were several sea days) were very limited, not well organized or thought out. I would not plan to go on another Azamara cruise as I think many other cruise lines offer much better "bang for the buck."

Response from BonnieM, CBO - Azamara Club Cruises

I'm so sorry you did not enjoy yourself mwn4848. I hope you'll give us another chance someday. ...

Cabin Review

Club Veranda Stateroom

Cabin V3

Small with virtually no distance between foot of the bed and the wall, not particularly well kept, mold in bathroom, dirty shower curtain and not great quality bed sheets and pillow cases.

5 Helpful Votes
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